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["Gli utenti del treno regionale in Toscana "]
["APPENDICE 1"]
[]
["INDICE"]
[]
["Tavola 1","Possesso di abbonamento al treno regionale (frequenze per direttrice)"]
["Tavola 2","Profilo socio-demografico (Sesso - Titolo di studio - Età - Condizione professionale) (frequenze per direttrice)  "]
["Tavola 3","Comportamenti sull'utilizzo del treno regionale (frequenze per direttrice)   "]
["Tavola 4","Frequenza nell'utilizzo del treno regionale (frequenze per direttrice)"]
["Tavola 5","Canali di informazione per il viaggio (segnalazioni per direttrice)"]
["Tavola 6","Motivazioni della scelta del treno regionale per il viaggio (segnalazioni per direttrice)"]
["Tavola 7","Possesso della patente di guida (frequenze per direttrice)"]
["Tavola 8","Motivo principale del viaggio effettuato in occasione dell'arruolamento (frequenze per direttrice)"]
["Tavola 9","Mezzi utilizzati per arrivare alla stazione di reclutamento (segnalazioni per direttrice) "]
["Tavola 10","Mezzi utilizzati per raggiungere la propria meta (segnalazioni per direttrice) "]
["Tavola 11","Motivazione della scelta della stazione di partenza (frequenze per direttrice)"]
["Tavola 12","Soddisfazione per i servizi a bordo treno (indicatori statistici per direttrice)"]
["Tavola 13","Livello di soddisfazione generale sul Servizio ferroviario (frequenze e indicatori statistici per direttrice)"]
["Tavola 14","Soddisfazione rispetto alla puntualità (frequenze e indicatori statistici per direttrice)"]
["Tavola 15","Soddisfazione rispetto alle coincidenze con altri treni (frequenze e indicatori statistici per direttrice)"]
["Tavola 16","Soddisfazione rispetto all'affollamento a bordo (frequenze e indicatori statistici per direttrice)"]
["Tavola 17","Soddisfazione rispetto alla pulizia a bordo delle vetture (frequenze e indicatori statistici per direttrice)"]
["Tavola 18","Soddisfazione rispetto all'adeguatezza e pulizia dei bagni (frequenze e indicatori statistici per direttrice)"]
["Tavola 19","Soddisfazione rispetto al funzionamento del condizionamento/riscaldamento (frequenze e indicatori statistici per direttrice)"]
["Tavola 20","Soddisfazione rispetto al funzionamento delle porte (frequenze e indicatori statistici per direttrice)"]
["Tavola 21","Soddisfazione rispetto al senso di sicurezza nel viaggio (furti, molestie) (frequenze e indicatori statistici per direttrice)"]
["Tavola 22","Soddisfazione rispetto al personale di bordo (frequenze e indicatori statistici per direttrice)"]
["Tavola 23","Soddisfazione rispetto alla comunicazione a bordo in caso di ritardi o anomalie (frequenze e indicatori statistici per direttrice)"]
["Tavola 24","Percezione del miglioramento del servizio ferroviario regionale (frequenze per direttrice)"]
["Tavola 25","Percezione degli interventi migliorativi del servizio ferroviario regionale (segnalazioni per direttrice)"]
["Tavola 26","Valutazioni di sintesi sul servizio ferroviario regionale (indicatori statistici per direttrice)"]
["Tavola 27","Valutazioni sull'efficienza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) (frequenze e indicatori statistici per direttrice)"]
["Tavola 28","Valuitazioni sulla velocità/tempo di percorrenza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) (frequenze e indicatori statistici per direttrice)"]
["Tavola 29","Valutazioni sull'idea \"treno come mezzo del futuro\" (voto da un minimo di 1 ad un massimo di 5) (frequenze e indicatori statistici per direttrice)"]
["Tavola 30","Importanza rispetto ad aspetti strutturali (dal 1° al 5° posto - Punteggi per direttrice )"]
["Tavola 31","Importanza rispetto ad aspetti del Servizio (dal 1° al 3° posto - Punteggi per direttrice)"]
["Tavola 32","Conoscenza dei servizi offerti (frequenze per direttrice)"]
["Tavola 33","Utilizzo del Servizio Numero Verde di Regione Toscana per inoltrare reclami (frequenze per direttrice)"]
["Tavola 34","Giudizio sulla qualità del servizio Numero Verde di Regione Toscana (frequenze e indicatori statistici per direttrice)  "]
["Tavola 35","Percezione del soggetto responsabile della qualità del Servizio ferroviario (frequenze per direttrice)"]
["Tavola 36","Grado di responsabilità di Regione Toscana sulla qualità del Serivzio ferroviario (frequenze per direttrice)  "]

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[null,"Tavola 1 - Possesso di abbonamento al treno regionale (frequenze per direttrice) "]
[]
[null,"MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,null,"Firenze - Empoli - Pisa - Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
[null,"Lei è abbonato al servizio ferroviario\n(valori assoluti)"]
[null,"Si",49939.999999956875,11679.99999997606,9156.999999973008,9011.999999979213,3192.99999998602,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[null,"No",27243.999999989584,6412.9999999824295,6332.999999976031,4759.000000020004,2027.0000000054947,1077.9999999922966,687.9999999971003,1671.0000000045052,1005.9999999952008,1783.0000000142197,459.99999999500136,1026.000000007589]
[null,"Utenza residente",77183.99999994553,18092.999999958276,15489.999999948775,13770.999999999294,5219.999999991485,4437.000000002331,2678.000000003102,4677.00000002374,2804.9999999920865,5419.999999997744,2180.0000000063937,2413.000000024601]
[]
[null,"(valori percentuali)"]
[]
[null,"Si",0.6470252902154866,0.6455535289892773,0.5911555842481142,0.6544187059748511,0.6116858237531089,0.757043047105763,0.7430918595980995,0.6427196921111756,0.6413547237083677,0.6710332103293356,0.7889908256909804,0.5748031496074807]
[null,"No",0.35297470978452544,0.35444647101073445,0.4088444157519028,0.3455812940251433,0.38831417624689674,0.24295695289423716,0.2569081404019057,0.35728030788882265,0.358645276291636,0.3289667896706571,0.21100917430901478,0.4251968503925109]
[null,"Utenza residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
[null,"Si tratta di un abbonamento Pegaso?\n(valori assoluti)"]
[]
[null,"Si",9232.198232130122,1791.518796988797,1303.544815461899,1781.266331654203,758.7326732639992,1305.6758064555013,168.87614678949996,210.9473684224001,587.2383419679,638.5572519054984,234.03887689140007,451.8018223290011]
[null,"No",30207.72505499102,7534.9172932175525,5342.924428806785,5162.653266319763,1794.0866336555046,1386.9419354880026,926.5366972504986,2603.8815789640134,913.4818652834015,2393.201526706691,1441.3822894263863,707.7175398719993]
[null,"Non so\nNon risponde",10500.076712837585,2353.5639097695985,2510.530755704398,2068.0804020053033,640.1806930664999,666.3822580664983,894.5871559659988,191.17105263280007,298.2797927456001,605.2412213712986,44.57883369360001,227.48063781599987]
[null,"Utenza abbonata",49939.999999956875,11679.99999997606,9156.999999973008,9011.999999979213,3192.999999986017,3359.000000010035,1990.0000000060156,3006.0000000192263,1798.999999996896,3636.9999999834854,1720.000000011382,1387.0000000169916]
[]
[null,"(valori percentuali)"]
[]
[null,"Si",0.1848658036070904,0.15338345864661548,0.14235500878734753,0.1976549413735366,0.23762376237623611,0.3887096774193512,0.08486238532110023,0.07017543859649066,0.326424870466322,0.17557251908396973,0.1360691144708438,0.32574031890660865]
[null,"No",0.6048803575293774,0.6451127819548799,0.5834797891036949,0.5728643216080417,0.5618811881188103,0.4129032258064481,0.465596330275225,0.8662280701754355,0.5077720207253906,0.6580152671755727,0.8380129589632836,0.5102505694760846]
[null,"Non so\nNon risponde",0.21025383886356933,0.20150375939849507,0.2741652021089656,0.22948073701842805,0.2004950495049494,0.19838709677419097,0.4495412844036656,0.06359649122806964,0.1658031088082906,0.1664122137404583,0.025917926565875007,0.16400911161731296]
[null,"Utenza abbonata",1,1,1,1,1,1,1,1,1,1,1,1]
[]
[null,"Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 2 - Profilo socio-demografico (Sesso - Titolo di studio - Età - Condizione professionale) (frequenze per direttrice)  "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze - Prato- Pistoia - Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Sesso\n(valori assoluti)"]
[]
["Maschio",31590.47672069041,6958.036027552963,6853.547683956252,5044.826478067665,2104.4769103797958,1905.7300489231127,1114.3556504232,2035.9360705533047,1123.2885825284009,2457.6116166087913,925.359953645994,1067.3076980502947]
["Femmina",45593.52327925812,11134.963972405403,8636.452315992718,8726.173521931523,3115.52308961172,2531.269951079223,1563.644349579906,2641.0639294703915,1681.711417463696,2962.38838338889,1254.6400463603898,1345.69230197429]
["Utenza residente",77183.99999994527,18092.99999995856,15489.999999948945,13770.999999999187,5219.999999991498,4437.000000002352,2678.000000003097,4677.0000000237305,2804.999999992087,5419.999999997813,2180.0000000063847,2413.0000000245996]
[]
["(valori percentuali)"]
[]
["Maschio",0.40928789283676426,0.3845706089409661,0.44244981820392776,0.3663369746618229,0.40315649624199684,0.4295086880599735,0.4161148806653888,0.43530811856809376,0.40045938771178957,0.453433877603281,0.42447704295563476,0.44231566433461]
["Femmina",0.590712107163278,0.6154293910590232,0.5575501817960739,0.6336630253381772,0.5968435037580065,0.5704913119400229,0.5838851193346146,0.5646918814318989,0.599540612288214,0.5465661223966948,0.5755229570443648,0.5576843356653839]
["Utenza residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Titolo di studio\n(valori assoluti)"]
[]
["Titolo universitario",19283.734770539217,5141.095238083203,4394.980223406309,2989.6022333877927,1311.2937928394997,872.1466060233973,672.4826589603006,1333.593827507299,523.8506661716996,1337.9744654056985,91.55117736940002,615.1638813845992]
["Diploma media superiore",39194.58715837252,10232.06390975117,7744.127456896485,6781.504088342783,2176.895836502202,1904.6346277344062,1483.5194357551036,2909.1836594253077,1053.9706698709012,2843.3891870945095,884.5708265317943,1180.7274604681909]
["Diploma media inferiore",16117.14259402517,2125.6459899699985,2709.880956700699,3602.2631552833845,1512.6595709542992,1522.7535850797008,396.096277245,326.7145907979,1136.0008327137007,1095.0333747555985,1163.6373597463933,526.4569007784007]
["Licenza elementare /Nessuno",957.5988594817987,144.4403195485,222.09097428360002,176.17204541229995,88.5710332573,99.54098761630001,25.623296388599996,6.5921052632,63.5532013321,56.3400158162,26.0791234262,48.595757137500016]
["Non so / Non risponde",1630.9366175291989,449.75454260549986,418.92038866200016,221.45847757299998,130.5797664382,37.92419354849999,100.27833165409999,100.91581702999997,27.624629903699997,87.26295692570001,14.1615129326,42.0560002559]
["Utenza Residente",77183.99999994553,18092.999999958276,15489.999999948775,13770.999999999294,5219.999999991485,4437.000000002331,2678.000000003102,4677.00000002374,2804.9999999920865,5419.999999997744,2180.0000000063937,2413.000000024601]
[]
["(valori percentuali)"]
[]
["Titolo universitario",0.2498410910363913,0.2841483025532006,0.28373016290644565,0.21709405514399432,0.25120570744092696,0.19656222808720739,0.2511137636144592,0.2851387272825593,0.1867560307212754,0.24685875745502867,0.04199595292161996,0.2549373731364805]
["Diploma media superiore",0.507807151202324,0.5655261100853792,0.49994367055662325,0.4924481946367824,0.4170298537367343,0.42926180476299425,0.5539654353074628,0.6220191702823479,0.37574711938462557,0.5246105511246666,0.4057664341877064,0.48931929567184135]
["Diploma media inferiore",0.20881455475275373,0.11748444094262424,0.17494389649513623,0.26158326594173037,0.28978152700321197,0.3431944072749382,0.1479074971040109,0.06985558922305786,0.40499138421280056,0.202035677999272,0.5337786053866883,0.2181752593340379]
["Licenza elementare /Nessuno",0.012406701641304863,0.00798321558331029,0.01433770008291378,0.012792974033280733,0.01696763089223074,0.02243429966559561,0.009568071840392203,0.0014094730090157236,0.022657112774431123,0.010394836866461891,0.011962900654185097,0.02013914510443621]
["Non so / Non risponde",0.02113050136725681,0.02485793083549091,0.02704456995890158,0.016081510244209667,0.025015280926899044,0.008547260209258523,0.037445232133675815,0.02157704020301213,0.009848352906872703,0.0161001765545639,0.006496106849797461,0.017428926753199847]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Età \n(valori assoluti)"]
[]
["14-19",10525.476970228434,1393.917919796399,1604.1349413114963,2212.9559526024022,979.5163874052989,1056.7980966226974,285.06199289440013,309.3395563532,870.7712805310011,587.2535448563987,890.7041036759945,335.0231941791003]
["20-24",23208.06123174838,6201.065319535095,4445.226238799504,3838.5554687001827,1424.9470296996,707.1147683847981,1138.2169220994015,2242.692615057398,569.7786824557998,1410.9724964889992,534.1482378988002,695.3434526287983]
["25-29",10387.5867942529,2579.3295739287973,2363.0057774197953,1684.439816365503,651.2659177452001,447.06315548079976,349.2793922684003,953.7753513408984,227.94457808950006,680.3193034554985,191.30506242460007,259.8588657339001]
["30-34",7045.338679247591,1759.7819548831983,1455.5849645427975,1271.7138159933013,381.7736735210001,393.5032105181995,205.25539587459997,432.06592725479976,247.6043671347001,532.133476428999,145.1804245906,220.74146850540006]
["35-39",5926.564646139104,1542.2872806981982,1371.158273231398,1068.6956759101008,374.7287001771003,299.68870203359984,111.6216259214,175.46321300720004,220.65793856340008,459.74541904009925,105.63788653040001,196.87993102620007]
["40-44",5097.997934567412,1257.1563283177993,1193.1364765732992,974.7779514858006,298.61469916180016,300.30617642599987,97.47613618299998,175.46321300720004,147.10529237560002,399.27600342179943,82.65037138500001,172.03528623010004]
["45-49",4434.1923740211005,954.6408207996998,911.3817748389004,869.1096097775005,311.9302234064002,336.06920960109983,131.64053136779998,144.7816202818,110.49851961479999,455.56921388509926,51.46014855380001,157.11070189420008]
["50-54",3609.439814747803,903.4381265642999,653.1435468536002,612.3992803525002,241.22828128920017,346.2872190796997,123.09943257159998,70.23422430459999,101.51637675769999,375.84536901019953,52.15824685240002,130.08971111200012]
["55-59",2526.9272900010014,499.6475563897999,584.5607033898002,385.8799057012999,172.58849961910005,268.1084620092,88.93503738679998,59.2065996145,119.1415618057,201.116130594,60.36095453820001,87.38187895260005]
["60-64",1705.135769287999,394.2640977434,331.03133143330007,380.9062224708,98.9659050522,125.39474850900004,63.17722861529998,48.1789749244,72.5353441892,115.63628939859996,20.893220249600002,54.15240670220002]
["65 e più",2001.2232966488984,488.63204887090006,400.11277094170003,360.83706185339986,169.23860116810005,140.41302553070003,62.58988704449998,17.497382199,99.1426720943,123.98869970859991,45.501343307000006,93.26980393070008]
["Non so / Non risponde",716.0551990576005,118.83897243080001,177.52320061350002,110.7292387865,115.2020817465,16.253225806499998,21.646417775899998,48.3013226787,18.3033863804,78.1440537094,0,11.1132991294]
["Utenza Residente",77183.99999994822,18092.99999995838,15489.99999994909,13770.99999999929,5219.999999991499,4437.000000002294,2678.0000000031023,4677.000000023696,2804.999999992101,5419.9999999976935,2180.0000000063947,2413.0000000245986]
[]
["(valori percentuali)"]
[]
["14-19",0.1363686381923131,0.07704183495272235,0.1035593893684163,0.16069682322289713,0.18764681751089926,0.23817852076226076,0.10644585246231139,0.06614059361805276,0.3104353941295733,0.10834936251967686,0.4085798640703586,0.1388409424681662]
["20-24",0.3006848729239732,0.3427328425108804,0.28697393407450705,0.2787419554644093,0.2729783581804446,0.15936776389101479,0.4250249895810616,0.4795152052696249,0.20312965506502825,0.2603270288726199,0.2450221274757951,0.28816554190704924]
["25-29",0.13458212575481796,0.14255952986982426,0.15255040525678254,0.12231790112305496,0.12476358577514574,0.1007579795989562,0.13042546387901258,0.20392887563311227,0.08126366420325916,0.12552016668925978,0.08775461579084354,0.1076912000543933]
["30-34",0.09127978181037932,0.09726313794767293,0.0939693327661447,0.09234723810858811,0.07313671906544479,0.08868677271083977,0.07664503206660277,0.09238099791588854,0.08827250165254809,0.09817960819727406,0.06659652504136429,0.09148009469670525]
["35-39",0.07678488606632307,0.08524220862774254,0.08851893306881242,0.07760479819258993,0.07178710731373765,0.06754309263769324,0.04168096561660593,0.03751618836996174,0.0786659317518793,0.08482387805171493,0.04845774611472025,0.0815913514397816]
["40-44",0.06604993178082028,0.0694830226231521,0.07702624122512722,0.07078483417949682,0.057205881065572124,0.06768225747708917,0.036398855930876425,0.03751618836996174,0.05244395450125286,0.07366715930294637,0.03791301439667778,0.07129518699890024]
["45-49",0.057449631711547405,0.05276299236179161,0.05883678339844388,0.06311158302066265,0.05975674777910119,0.07574244074846205,0.04915628505139936,0.030956087295502772,0.03939341162749061,0.08405336049544154,0.023605572731031678,0.06511011267824221]
["50-54",0.04676409378563205,0.04993301976269154,0.042165496891913935,0.04447021133922967,0.04621231442329368,0.07804535025456856,0.04596692777126862,0.015016939128553378,0.03619122166060102,0.06934416402405157,0.023925801308370194,0.053912022839069186]
["55-59",0.0327390040682356,0.027615517404020847,0.03773794082580513,0.02802119713174931,0.03306293096156726,0.060425616860279786,0.03320949865074569,0.012659097629719913,0.042474710091278255,0.03710629715758037,0.02768851125597383,0.03621296268201793]
["60-64",0.022091829515043827,0.02179097428532067,0.021370647607126408,0.02766002632131433,0.018958985642214782,0.02826115585056011,0.02359119813862091,0.010301256130886446,0.025859302741320592,0.021335108745138224,0.009584045986026933,0.02244194227171487]
["65 e più",0.025927955232305153,0.02700669037042083,0.025830391926598778,0.026202676773903016,0.032421187963290354,0.03164593769002196,0.023371877163714517,0.0037411550564274854,0.03534498113888741,0.022876143857684994,0.02087217582883786,0.03865304762940293]
["Non so / Non risponde",0.009277249158609049,0.006568229283760204,0.011460503590321722,0.008040755122104837,0.022069364319288815,0.003663111518253684,0.00808305368778003,0.010327415582308163,0.00652527143688112,0.0144177220866113,0,0.004605594334557276]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Condizione professionale\n(valori assoluti)"]
[]
["Imprenditore",399.73484021429994,97.16666666640002,133.2047249657,35.251851852,18.2983371414,10.5267466748,12.5179774089,17.497382199,8.9821428571,48.19093007099999,3.7149028078,14.383177570199999]
["Libero professionista",5067.407190162396,1375.9953007485994,1427.8582308094974,677.8420869783004,336.8442878904002,199.699449625,133.85538526809998,236.5817029494001,118.8024611395,397.89953682109945,17.8764157404,144.15233219210015]
["Artigiano, commerciante...",3073.6202836798025,514.4127506253,553.1223057169001,862.3326757240006,256.6059659809002,189.4814401464,83.19613406169998,113.8553320478,119.1415618057,209.26521633919995,50.61244271200002,121.59445851990012]
["Dirigente",881.0916595236994,286.2612781948,225.80263822320006,110.7292387865,42.0087331809,26.7799724813,20.4717346343,35.1171121523,18.3033863804,65.05226990289998,3.7149028078,46.8503927793]
["Funzionario/quadro",1339.7662534214999,483.5726817031998,245.60744803270006,171.11114833410002,84.0174663618,43.03319828779999,63.89908256899998,41.7092174155,55.249259807399994,102.1378564625,5.958805246800001,43.470089200699995]
["Impiegato, insegnante",17434.86021317315,4187.943452371298,3836.8997636383083,3514.6862956740865,569.3946813899004,1216.242982725699,485.6186562026006,715.159410309499,581.8127313086999,1516.6297790591982,253.83511563020022,556.6373448636006]
["Operaio",4185.420754503808,646.8865914771999,815.0721976418002,984.8997456422005,135.99182533630002,394.7381593029996,90.56254971629998,57.05001377819999,155.0701332341,407.78493294369946,338.7293894542003,158.63521597680008]
["Altro lavoratore dipendente",2946.149245819605,682.0144110259997,564.5065955580002,355.68895092750006,722.8263518650001,215.16599143900007,39.31595693909999,113.9776798021,0,180.48523473669997,11.917610493600002,60.25046303260001]
["Casalinga",886.2214996407981,151.16807644070002,88.88624931790001,186.29383956869998,122.2470550904,57.125263720899994,15.9075144508,17.497382199,80.8392857139,71.41823991779998,35.1295369538,59.70905626690002]
["Studente",35770.41125697652,8538.967261885695,6210.043340787691,6034.699906940375,2530.060370646309,1797.3455282091068,1571.5488147661042,3140.1520391459126,1468.174592890498,2074.586979324503,1348.8588737351893,1055.973548645292]
["Pensionato",2224.6513845251,464.34038220430006,440.7195826499,439.7465227384997,190.02834475790007,193.04675890469994,59.20035000259998,43.7434554975,90.4996299034,144.61959556589986,56.72085550200002,101.98590679840008]
["Disoccupato, non occupato",1312.6950321427987,224.04307644050004,428.33810071960005,141.007407408,114.7728357452,77.8700198743,36.96659065589999,50.3355607607,63.214100665900006,103.15447928649996,39.5425380602,33.450322526]
["Altro",157.92059090720002,66.1472431076,12.132183908,41.9415720578,10.3948717949,0,7.9537572254,13.1842105264,0,3.7695560254,0,2.3971962617]
["Non so / Non risponde",1504.0497952573992,374.08082706679994,507.80663797990024,214.7687573672,86.5088728102,15.944488610299999,56.98549610229998,81.1395012404,44.9107142855,95.00539354129998,13.3886108624,13.5104953911]
["Utenza Residente",77183.99999994808,18092.99999995839,15489.999999949096,13770.999999999261,5219.99999999151,4437.0000000023065,2678.0000000031046,4677.000000023711,2804.999999992098,5419.999999997699,2180.00000000639,2413.0000000245936]
[]
["(valori percentuali)"]
[]
["Imprenditore",0.005178985802945802,0.005370401075920162,0.008599401224411734,0.0025598614372232876,0.0035054285711551268,0.0023724919258044912,0.004674375432742901,0.0037411550564274733,0.003202189966889591,0.008891315511258385,0.0017040838567839959,0.005960703510175467]
["Libero professionista",0.06565359647291931,0.07605125190691228,0.09217935641150353,0.04922243025040569,0.06452955706723143,0.045007764170587376,0.049983340279292306,0.050584071616036064,0.042353818588176356,0.07341319867551077,0.008200190706581467,0.05973988072549976]
["Artigiano, commerciante...",0.039821987506243134,0.02843158959965086,0.03570834769003988,0.06261946668535669,0.04915823103090374,0.04270485466448084,0.031066517573414314,0.024343667318200295,0.0424747100912783,0.03860981851278391,0.023216716840298926,0.05039140427627883]
["Dirigente",0.01141547029856307,0.015821659105480484,0.01457731686403758,0.008040755122104854,0.008047650034668261,0.006035603444058165,0.007644411737967239,0.007508469564276666,0.006525271436881128,0.012002263819728338,0.0017040838567839959,0.01941582792325839]
["Funzionario/quadro",0.01735808267804728,0.02672705917782081,0.01585587140306696,0.012425470070010108,0.016095300069336523,0.009698714962311837,0.02386074778525986,0.008917942573292398,0.019696705813745326,0.018844622963568886,0.002733396902193823,0.01801495615427142]
["Impiegato, insegnante",0.22588697415506942,0.23146760915165698,0.24770172780186683,0.2552237524997658,0.10907944087946868,0.2741138117478176,0.18133631672966305,0.1529098589492994,0.20741986855983563,0.2798209924464653,0.11643812643553035,0.23068269575546094]
["Operaio",0.05422653340726865,0.03575341797815109,0.05261925097769392,0.07151984210603829,0.026052073819256935,0.08896510238963137,0.03381723290373226,0.012197993110521863,0.05528346995883667,0.07523707249886948,0.1553804538776181,0.06574190467268266]
["Altro lavoratore dipendente",0.03817046597509311,0.03769493235105114,0.036443292160093954,0.025828839657796757,0.1384724812004168,0.04849357481155921,0.014681089222947877,0.024369826769622013,0,0.033299858807523355,0.005466793804387646,0.02496911024947614]
["Casalinga",0.011481932779350569,0.008355058665840253,0.005738298858501751,0.013527981959822088,0.023418976070995943,0.012874749542679805,0.005940072610448678,0.0037411550564274733,0.028819709702006324,0.013176797032810019,0.016114466492521573,0.02474473943899356]
["Studente",0.46344334650964686,0.4719486686511542,0.40090660689529367,0.43821798757829483,0.48468589476061763,0.40508125494887814,0.5868367493518605,0.6714030445007467,0.5234134021014738,0.38276512533678664,0.618742602629007,0.43761854481331514]
["Pensionato",0.028822701395711504,0.025664090101440776,0.028451877511384657,0.03193279520285552,0.03640389746325846,0.04350839731904431,0.02210617998600872,0.009352887641068683,0.032263682675099804,0.026682582207741928,0.026018741055887046,0.042265191378931054]
["Disoccupato, non occupato",0.0170073464985448,0.012382859472780373,0.027652556534603467,0.01023944574889315,0.021987133284556835,0.017550150974590832,0.013803805323322307,0.010762360650084415,0.022536221271329086,0.019032191750284828,0.01813877892664408,0.013862545597040643]
["Altro",0.0020460275563239307,0.003655957724410111,0.0007832268500994106,0.0030456446196937222,0.0019913547499840816,0,0.002970036305224339,0.002818946018031464,0,0.0006954900415870112,0,0.0009934505850292448]
["Non so / Non risponde",0.01948654896427253,0.02067544503773063,0.03278286881740278,0.015595727061739274,0.01657258099814956,0.0035935290985557155,0.02127912475811573,0.01734862117596507,0.01601094983444796,0.017528670395081238,0.006141564615761814,0.00559904491958653]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola3","index":3,"n_rows":56,"n_cols":13,"rows_kept":56,"cut":false,"hidden":false,"merged":[[32,0,32,12],[39,0,39,12],[47,0,47,12],[15,0,15,12],[25,0,25,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 3 - Comportamenti sull'utilizzo del treno regionale (frequenze per direttrice)   "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Da quanto tempo utilizza il treno regionale come mezzo di spostamento?\n(valori assoluti)"]
[]
["E' la prima volta",1018.0013774545988,236.18890977380005,234.4724562139,206.45021403379997,28.693208936300003,46.9072542423,25.623296388599996,56.9276660239,62.8749999997,71.214915353,12.6905125638,35.957943925500004]
["Meno di 1 anno",13931.175063195742,4305.831453624408,3180.543148889702,1271.7138159933013,591.3880934242003,701.6970264492982,488.42085167370135,1081.548980440899,535.5456143583998,1184.079447411596,212.12347890260008,378.2831520275006]
["Da 1 a 2 anni",13562.123132605186,3113.3333333264036,2446.9338726865967,2451.225944537596,844.2989845122015,744.730224737098,397.99281434030075,829.7488288830988,479.6181532185998,842.9265755362972,1039.3501554053926,371.96424542150055]
["Da 2 a 4 anni",14096.191026869905,3382.0307017468044,2389.486021041597,2984.628550157289,891.7197765912013,739.621219997798,510.6546110204015,840.4094103102988,591.4730754982,910.7317786405969,484.23389348540013,371.2019883802006]
["4 anni ed oltre",33251.766726724476,6896.230733066244,6992.20915901765,6628.7460636507485,2626.021553689409,2121.373987158416,1238.8135705585012,1767.6939928441059,1054.3097705371013,2319.404796410692,405.52283622300007,1201.4402635676922]
["Non so / Non ricordo",1324.7426730993993,159.3848684207,246.35534209960002,228.2354116265,237.87838283820014,82.6702874174,16.4948560216,100.67112152140004,81.1783863801,91.64248664550001,26.079123426200002,54.152406702200004]
["Utenza Residente",77183.99999994527,18092.99999995856,15489.999999948945,13770.999999999187,5219.999999991498,4437.000000002352,2678.000000003097,4677.0000000237305,2804.999999992087,5419.999999997813,2180.0000000063847,2413.0000000245996]
[]
["(valori percentuali)"]
[]
["E' la prima volta",0.013189279869601481,0.013054159607270271,0.015137021059694824,0.014991664660069142,0.005496783321139222,0.010571840036573165,0.00956807184039222,0.012171833659100097,0.02241532976822723,0.013139283275466556,0.005821336038423318,0.014901758775438636]
["Meno di 1 anno",0.18049304341839786,0.23798327826420548,0.205328802382194,0.0923472381085888,0.1132927382040543,0.1581467267182615,0.18238269293246323,0.23124844567787284,0.1909253527129806,0.2184648426959546,0.09730434812017377,0.1567688155920614]
["Da 1 a 2 anni",0.17571158702081782,0.17207391440521386,0.15796861670075285,0.17799912457611944,0.1617431004815281,0.16784544168057317,0.14861568870046324,0.17741048297602924,0.1709868638930313,0.1555215084015936,0.47676612633135257,0.1541501224275626]
["Da 2 a 4 anni",0.18263099900082788,0.1869248163242442,0.1542599109780163,0.21673288433356075,0.17082754340855433,0.16669398692751994,0.19068506759514972,0.17968984612059752,0.21086384153293,0.1680316934761927,0.22212563921283576,0.15383422643034245]
["4 anni ed oltre",0.4308116543162839,0.3811546306904349,0.451401495096236,0.48135546174214944,0.5030692631597099,0.4781099813291169,0.4625890853461795,0.37795467026622553,0.3758680108877275,0.42793446428258824,0.18601964964303322,0.49790313450287776]
["Non so / Non ricordo",0.017163436374123375,0.008809200708620188,0.01590415378311246,0.0165736265795159,0.045570571425016776,0.01863202330794595,0.006159393585355088,0.02152472130016875,0.028940601205108378,0.01690820786818026,0.011962900654185149,0.022441942271714855]
["Utenza Residente",1.0000000000000524,0.9999999999999889,1.0000000000000064,1,1,0.9999999999999907,1,0.999999999999994,1.000000000000005,0.9999999999999759,1,0.9999999999999977]
[]
["Nel suo nucleo familiare ci sono altre persone che usano il treno regionale almeno una volta al mese?\n(valori assoluti)"]
[]
["Si",20482.1589829493,4507.84351502711,4326.646677964803,4352.150555245575,816.0350215772012,1739.6324720998098,650.7017288015007,971.7621245570984,661.2956143578002,1586.9216822939945,198.66006426860005,670.5095267559997]
["No",52908.77530781853,13003.107456110678,10925.66779787528,8048.157007257831,3669.8852627518304,2686.5320440315254,1944.1021371399127,3591.1378479101845,2107.775814205893,3721.821558024893,1489.4518253219862,1721.1365571888848]
["Non so / Non risponde",3793.065709179691,582.0490288206997,237.68552410890004,1370.6924374958014,734.0797156625014,10.835483871,83.19613406169998,114.1000275564,35.9285714284,111.25675967880002,491.88811041580004,21.3539160797]
["Utenza Residente",77183.99999994527,18092.99999995856,15489.999999948945,13770.999999999187,5219.999999991498,4437.000000002352,2678.000000003097,4677.0000000237305,2804.999999992087,5419.999999997813,2180.0000000063847,2413.0000000245996]
[]
["(valori percentuali)"]
[]
["Si",0.2653679387303563,0.24914848366978581,0.27931870096701505,0.31603736513294833,0.15632854819512074,0.392074030222873,0.24298048125494706,0.2077746684952251,0.2357560122494352,0.29278997828314296,0.09112846984771479,0.27787381962252966]
["No",0.68548890065112,0.7186816700458996,0.705336849445532,0.5844279287821005,0.7030431537850206,0.6054838954316207,0.7259530011716447,0.767829345283721,0.7514352278830085,0.6866829442853127,0.6832347822557908,0.7132766502989385]
["Non so / Non risponde",0.04914316061855282,0.03216984628431067,0.015344449587455355,0.0995347060849526,0.14062829801986532,0.0024420743455024242,0.031066517573414405,0.024395986221043633,0.012808759867558415,0.020527077431521202,0.22563674789649515,0.008849530078525613]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Quante ?\n(valori assoluti)"]
[]
["1  persona ",14188.040735416173,2921.081296985701,3205.306112750302,2890.71082573299,616.8154734689009,1112.3796743625978,460.4481890019012,677.8857123208992,578.4217246466999,1115.2576214832961,145.80371911760002,463.93038554520155]
["2  persone",3734.4811431644944,679.2156954871001,729.8976122635003,919.4569390164007,152.22800203060004,415.1741782601994,112.20896749219996,116.13426563840002,64.2314026645,355.82444684729955,44.653637465200006,145.4559959991001]
["3 persone ed oltre [3-10]",1762.4555544682992,392.95441729230004,375.34980708110004,484.9457410515001,36.5966742828,212.07861947700005,53.008617489599985,39.4302838249,18.6424870466,97.19515840119999,2.243902439,50.0098460823]
["Non so / Non risponde",797.1815499006007,514.5921052619997,16.0931458699,57.0370494447,10.3948717949,0,25.035954817799997,138.31186277289999,0,18.6444555622,5.958805246800001,11.1132991294]
["Utenza Residente",20482.1589829493,4507.84351502711,4326.646677964803,4352.150555245575,816.0350215772012,1739.6324720998098,650.7017288015007,971.7621245570984,661.2956143578002,1586.9216822939945,198.66006426860005,670.5095267559997]
[]
["(valori percentuali)"]
[]
["1  persona ",0.692702402477553,0.6479997114469787,0.7408291805001364,0.6642028553559262,0.755868874692098,0.6394337264927624,0.7076178971431054,0.6975840024942938,0.874679511081317,0.702780505129353,0.7339357291280488,0.6919072243309484]
["2  persone",0.1823284911650829,0.15067419559328146,0.1686982244195716,0.2112649659851943,0.18654591776757276,0.23865625924944173,0.17244301424997407,0.11950894432249119,0.0971296365346028,0.22422306709738382,0.22477410157698163,0.21693352621376244]
["3 persone ed oltre [3-10]",0.08604832898404331,0.08717126403841835,0.08675305265685795,0.11142669236637576,0.04484694077475664,0.12191001425778872,0.08146377232965749,0.0405760657145093,0.028190852384079635,0.06124760880492748,0.011295186313672548,0.07458484046342077]
["Non so / Non risponde",0.038920777373333895,0.11415482892131959,0.0037195424234340306,0.01310548629250755,0.012738266765572378,0,0.03847531627726368,0.1423309874687065,0,0.011748818968336405,0.02999498298129687,0.016574408991871282]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 4 - Frequenza nell'utilizzo del treno regionale (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["In genere con quale frequenza usa il treno regionale?\n(valori assoluti)"]
[]
["Da 1 a 7 volte alla settimana",64629.08660985813,14930.519975886218,12367.276497704226,11419.783028744201,4330.5274442508,3953.004648990803,2424.893651987197,4156.115110468522,2320.8222000711967,4780.266137906493,2005.2329192631007,1940.6449945866163]
["Qualche volta al mese",8718.522611997187,2122.8981750453977,1984.5345622096,1778.1436728248011,613.0634648371996,398.4397954436,179.01404032839997,411.9066286536999,346.09936856139996,427.89227793900005,125.48136645990004,331.0492596941999]
["Qualche volta all'anno",3175.086788071995,828.8259805274005,1050.6359446991999,473.4083769634998,184.2727272728,85.5555555555,74.0923076922,72.6521739132,138.0784313727,150.0544554461,24.642857142900002,92.86797748649995]
["Più raramente",593.049612355,180.6478873242,87.55299539159999,74.7486910995,92.1363636364,0,0,36.3260869566,0,52.9603960398,24.642857142900002,44.03433476399999]
["Mai, era la prima volta",68.2543777369,30.1079812207,0,24.9162303665,0,0,0,0,0,8.8267326733,0,4.4034334764]
["Utenza Residente",77184.00000001819,18093.000000003896,15490.000000004602,13770.999999998483,5219.999999997202,4436.999999989911,2678.000000007798,4676.999999992025,2805.000000005298,5420.000000004713,2180.000000008799,2413.0000000077266]
[]
["(valori percentuali)"]
[]
["Da 1 a 7 volte alla settimana",0.8373378758530641,0.8252097482939813,0.7984039055971951,0.8292631638040417,0.8296029586691802,0.8909183342347964,0.9054868005900433,0.8886284178908722,0.8273875936067071,0.8819679221222023,0.9198316143371593,0.804245749929715]
["Qualche volta al mese",0.11295764163550907,0.11733256922815125,0.12811714410645644,0.1291223348213635,0.11744510820642302,0.0897993679162736,0.0668461689051078,0.08807069246405864,0.1233865841571288,0.07894691474882436,0.057560259843758524,0.1371940570630501]
["Qualche volta all'anno",0.04113659292173568,0.0458092069047268,0.06782672335047693,0.03437719678770982,0.03530128874959747,0.019282297848928227,0.027667030504848488,0.015533926430045732,0.049225822236163716,0.027685323883020207,0.01130406290954153,0.038486521958641766]
["Più raramente",0.007683582249622464,0.009984407634121544,0.005652226945873078,0.00542797844016471,0.017650644374798734,0,0,0.007766963215022866,0,0.009771290782242426,0.01130406290954153,0.018248791862353498]
["Mai, era la prima volta",0.000884307340081933,0.0016640679390202574,0,0.0018093261467215702,0,0,0,0,0,0.001628548463707071,0,0.0018248791862353502]
["Utenza Residente",1.000000000000013,1,1,1,0.9999999999999994,0.9999999999999982,1,0.9999999999999994,1,0.9999999999999964,1,0.9999999999999957]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 5 - Canali di informazione per il viaggio (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["In generale come si tiene informato sui percorsi, gli orari ed i costi?\n(segnalazioni - valori assoluti)"]
[]
["Chiedo informazioni in stazione",24845.168621989793,5352.523592920008,4928.607093548805,3934.425901412307,2152.8550600330045,1778.8270571785015,727.7962658724008,1212.6853171752011,1187.2894649407974,1728.4929380047038,1159.968944104201,681.6969868001985]
["Telefono a Trenitalia",773.7456563690001,241.4348477377,152.3676773834,117.84755507259999,23.0340909091,51.333333333300004,30.829424944,0,54.6967431041,65.58772490160001,8.2142857143,28.399973268900006]
["Tramite internet",54047.60261326391,13680.675800590712,11377.845200741853,9687.07671638721,3277.1192109758936,2462.0097628953026,1957.0906646807953,3942.250178182923,1735.196909275496,3690.69003513578,433.95962733089965,1803.688507067113]
["Chiedo a parenti ed amici",1162.1270994492997,271.54282895840004,71.2607003892,269.702657315,136.4361063464,98.3807531378,61.65884988799999,12.3196721311,39.4509803922,83.24119024820001,72.5155279506,45.6178326924]
["Consultato il libretto degli orari",5088.591598935998,816.3414807915,622.0082483105998,1221.5744146990999,492.5876929670997,513.3007903289003,89.7150112026,49.2786885244,65.4627783318,327.5301110758999,770.7608695683008,120.03151313579994]
["Tramite agenzie di viaggio",479.0717158398001,135.77141447920002,116.7373271888,24.9162303665,30.1226415094,31.1655044165,0,0,65.4627783318,47.934259555,9.347826087,17.6137339056]
["Attraverso quotidiani locali-Riviste locali",487.5711535791,90.8949416342,100.4450321864,83.8400079028,83.27937392790001,42.1631799162,10.5846153846,0,0,35.3069306932,36.2577639753,4.7993079585]
["Opuscolo Memorario",465.96733504170004,60.2159624414,106.8910505838,92.93132470609999,60.2452830188,101.43747094349999,0,0,0,34.8984172611,9.347826087,0]
["Altro",418.318853338,45.4474708171,136.075382381,34.0075471698,38.0954116638,87.38307763809999,28.980582524400003,12.3196721311,0,21.8625749672,9.347826087,4.7993079585]
["Totale segnalazioni",87768.1646478066,20694.848340370223,17612.237712713853,15466.322355031416,6293.774871351399,5166.000929788103,2906.6554144967963,5228.853528144724,3147.559654376194,6035.544181842683,2509.720496904602,2706.647162787011]
["Utenti che non hanno fornito segnalazioni","-","-","-","-","-","-","-","-","-","-","-","-"]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Chiedo informazioni in stazione",0.2830772264828338,0.2586403874474711,0.2798399143790208,0.25438664804063016,0.3420610212533299,0.3443334760010321,0.2503895928779703,0.23192183729144927,0.3772095195368435,0.2863855993639642,0.46219048915401717,0.2518603075320172]
["Telefono a Trenitalia",0.008815789409222159,0.011666422665525117,0.008651238977623463,0.007619623616228488,0.003659821232873892,0.009936764245879756,0.010606494595210635,0,0.017377508009436025,0.01086691157011392,0.0032729882568322656,0.01049267657024671]
["Tramite internet",0.6157996219944267,0.6610667338838768,0.646019284223518,0.6263335584257925,0.5206921566090639,0.4765794269797563,0.6733136149954015,0.7539415967503096,0.5512832479165164,0.611492505719508,0.17291153651019295,0.6663921813916339]
["Chiedo a parenti ed amici",0.013240872748252716,0.013121276584989084,0.004046090085291013,0.017438060007023058,0.021677945133919994,0.019043889940189254,0.021212989190421267,0.00235609432637353,0.012533830879853072,0.013791828498020544,0.02889386608590001,0.016854000521230744]
["Consultato il libretto degli orari",0.05797764621551952,0.03944660368440738,0.03531682109091606,0.07898286267786887,0.0782658584134153,0.09936134300114319,0.030865375632471236,0.00942437730549412,0.020797946828675397,0.054266873244212296,0.3071102421639897,0.044346937711749815]
["Tramite agenzie di viaggio",0.005458376824469378,0.006560638292494542,0.006628193934977956,0.0016109990335481654,0.004786100889390737,0.0060328104543679074,0,0,0.020797946828675397,0.007941994642207293,0.0037246482620392463,0.006507584050025675]
["Attraverso quotidiani locali-Riviste locali",0.005555216467560995,0.004392153068205278,0.005703138569035503,0.00542081084166241,0.013232023011655367,0.008161667117223966,0.003641510215421397,0,0,0.005849833855813248,0.014446933042950005,0.001773156111548058]
["Opuscolo Memorario",0.005309070058733933,0.002909707838927935,0.00606913512793652,0.006008624582680322,0.009572201778781474,0.019635588983074517,0,0,0,0.005782149249455967,0.0037246482620392463,0]
["Altro",0.004766179798980839,0.002196076534102639,0.007726183611681009,0.002198812774566079,0.006052871677569261,0.016915033277333194,0.009970422493103523,0.00235609432637353,0,0.0036223038567046394,0.0037246482620392463,0.001773156111548058]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["(*): le percentuali sono calcolate sul totale delle segnalazioni fornite"]

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["Tavola 6 - Motivazioni della scelta del treno regionale per il viaggio (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Per quali motivi in occasione di quel viaggio ha scelto di usare il treno regionale?\n(segnalazioni - valori assoluti)"]
[]
["Per la velocità",10265.780043033204,2343.9320070881035,1727.2581003787984,2023.9487898842024,711.4189536872993,691.1236634108005,266.3717699784001,612.1860299347999,538.9479893662999,937.6396429970009,135.68322981420002,277.2698664933001]
["Per evitare problemi di traffico e parcheggio",13832.107918286109,3385.7978480488055,2994.3674084175973,3089.2922256244055,871.7733704968991,586.6294746616005,310.55907393639995,930.5987170332996,321.02758391550003,756.7719046108007,273.63354037379986,311.656771167]
["Per ragioni di costo/Risparmio",18148.020036658716,4642.987541331208,3372.7002277277957,3109.8325792744054,961.257075470999,663.0148768000007,625.6477968656001,1910.476122591007,711.1311066813994,1059.9883601269012,467.6708074553996,623.3135423339987]
["Per la difficolta di uso di altri mezzi",14722.207089076612,3385.226850076705,3026.9519984223975,2248.194863182703,1283.7343481984005,683.1827057168007,619.2693054532002,636.8253741969999,616.0433698913996,1014.0966677324013,762.5465838540007,446.13502235159945]
["Per la vicinanza stazione a casa/propria meta",11603.547698335906,2237.126577885403,2734.754182432597,2509.1457670647037,735.3372641504993,661.7856810769006,391.9542942507998,698.4237348524998,277.0968760391,882.5127044971011,237.37577639849988,238.03483968780014]
["Per la comodità del viaggio ",27419.215062397438,6513.679362819306,5508.8934712852115,4891.01309888321,1905.6695969116045,1814.2784751238014,933.9420463056017,1321.030648608302,899.4265536739986,2122.4278008464044,607.0341614931,901.8198464468976]
["Per la comodità degli orari",17154.465738872306,3733.4671270171057,3499.638329539396,2848.881675392405,1168.5638936528999,1277.7531380724008,647.7414488446004,990.9312188153996,674.3532735140993,1160.4745022896016,477.2981366477996,675.3629950865985]
["Per il rispetto dell'ambiente",240.11169344610002,30.1079812207,35.6303501946,58.923777536299994,0,42.1631799162,20.2448095594,18.1630434783,0,26.0716845878,0,8.8068669528]
["Per la sicurezza",513.3179567778,181.21888529630002,35.6303501946,185.8626494122,53.1567324185,14.0543933054,0,0,15.2457627119,0,9.347826087,18.801357351900002]
["Altro",308.05242758509996,0,129.6293639836,49.832460733,15.0613207547,17.1111111111,10.5846153846,12.3196721311,19.7254901961,30.6893076405,18.695652174,4.4034334764]
["Totale segnalazioni",114206.82566446927,26453.54418078364,23065.453782576595,21014.927886987534,7705.972555741801,6451.096699195005,3826.315160578602,7130.954561641708,4072.9980059897975,7990.672575328511,2989.2857142977996,3505.604541348295]
["Utenti che non hanno fornito segnalazioni",208.93363028960002,105.66343325849999,0,34.0075471698,0,42.1631799162,9.6601941748,0,0,13.0358422939,0,4.4034334764]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Per la velocità",0.08988762259440836,0.08860559443640753,0.07488506910206776,0.09631005163417351,0.0923204629319908,0.10713273969324345,0.06961574224798574,0.0858490998144659,0.1323221834564409,0.11734176743669826,0.04538984987792403,0.07909330993354402]
["Per evitare problemi di traffico e parcheggio",0.12111454668150712,0.1279903299501287,0.12982044214883434,0.14700465508317537,0.11312957114638718,0.09093484441719848,0.08116400790400086,0.1305012826808778,0.07881849768730384,0.09470690952190447,0.09153810191679117,0.08890243251657054]
["Per ragioni di costo/Risparmio",0.15890486344464366,0.17551476314859782,0.14622301644355676,0.1479820723629519,0.1247418244118656,0.10277552914107371,0.16351183073246683,0.26791309719847267,0.17459647798393269,0.13265320911779735,0.15644901563558242,0.17780486503314072]
["Per la difficolta di uso di altri mezzi",0.12890829425842992,0.12796874501738026,0.13123314316533957,0.10698085072063405,0.1665895302523335,0.10590179276060938,0.16184482444973416,0.08930436573282388,0.15125059452163717,0.1269100514596808,0.25509324190950655,0.12726336273515065]
["Per la vicinanza stazione a casa/propria meta",0.10160117515590725,0.08456812299315623,0.11856494167473966,0.11939825730348423,0.09542432948357593,0.1025849885585316,0.10243648988692554,0.09794253052871883,0.0680326569351613,0.11044285649018969,0.07940886187731333,0.0679012241341544]
["Per la comodità del viaggio ",0.2400838557841801,0.24623087622228584,0.23883741994473887,0.23273994206336202,0.24729773991884643,0.2812356657667517,0.2440839311742356,0.18525298923012218,0.2208266619210939,0.26561316094961473,0.203069970391136,0.25725087807538255]
["Per la comodità degli orari",0.15020525821522074,0.14113296507653472,0.15172640272020083,0.13556466578010176,0.15164392102359495,0.1980675841104419,0.1692859635604745,0.13896193142861152,0.16556680669187357,0.14522863893492624,0.15966962755178446,0.19265236198799718]
["Per il rispetto dell'ambiente",0.0021024285724526607,0.0011381454603943398,0.0015447495865663304,0.002803901010423436,0,0.006535815828254643,0.00529094146973995,0.002547070426728179,0,0.0032627647224962343,0,0.0025122248813075707]
["Per la sicurezza",0.00449463465770328,0.0068504576951144746,0.0015447495865663304,0.008844315355813634,0.0068981211695196545,0.002178605276084881,0,0,0.003743130413881717,0,0.0031271102799873573,0.005363228262098493]
["Altro",0.0026973206355470724,0,0.005620065627389507,0.0023712886858801123,0.001954499661885981,0.0026524344478102767,0.0027662685744368823,0.0017276329591789927,0.004842990388674747,0.0038406413666922535,0.006254220559974715,0.0012561124406537854]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["(*): le percentuali sono calcolate sul totale delle segnalazioni fornite"]

{"sheet":"tavola7","index":7,"n_rows":20,"n_cols":13,"rows_kept":20,"cut":false,"hidden":false,"merged":[[12,0,12,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 7 - Possesso della patente di guida (frequenze per direttrice)  "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["E' in possesso della patente di guida ?\n(valori assoluti)"]
[]
["Si",59757.17378587169,15256.760181669302,12244.08707549047,10333.158272844103,3587.155534393929,2963.0060923421297,2200.9224425967104,4060.722168662193,1873.3883234585944,4248.402362698208,1083.5301058867922,1906.0412258298811]
["No",16489.9199783849,2652.563283201999,2883.4431953522994,3303.611253800586,1548.8269992357948,1468.5761657247047,450.86691944700107,565.8199228464995,931.6116765335014,1099.0062553457963,1090.5110888727918,495.0832180240016]
["Non indicato",936.9062356909008,183.6765350873,362.4697291062002,134.23047335450002,84.0174663618,5.4177419355,26.210637959399996,50.457908515,0,72.5913819537,5.958805246800001,11.8755561707]
["Utenza residente",77183.99999994527,18092.99999995856,15489.999999948945,13770.999999999187,5219.999999991498,4437.000000002352,2678.000000003097,4677.0000000237305,2804.999999992087,5419.999999997813,2180.0000000063847,2413.0000000245996]
[]
["(valori percentuali)"]
[]
["Si",0.7742171147636047,0.8432410424862791,0.7904510700794595,0.7503564209458073,0.6871945468198796,0.6677949272798195,0.8218530405504725,0.8682322361859288,0.6678746251208126,0.7838380742988786,0.49703215866221045,0.7899051909699336]
["No",0.21364427832707028,0.14660715653612308,0.18614868917765032,0.23989624964060569,0.2967101531107888,0.33098403554742534,0.16835956663423438,0.12097924371255689,0.3321253748791906,0.20276868179819924,0.5002344444355954,0.20517331869828198]
["Non indicato",0.012138606909353818,0.010151800977600215,0.02340024074289186,0.0097473294135871,0.01609530006933656,0.0012210371727512121,0.009787392815298614,0.01078852010150609,0,0.013393243902902082,0.00273339690219383,0.004921490331777427]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola8","index":8,"n_rows":30,"n_cols":15,"rows_kept":30,"cut":false,"hidden":false,"merged":[[17,0,17,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 8 - Motivo principale del viaggio effettuato in occasione dell'arruolamento (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Quale è il motivo principale del suo viaggio?\n(valori assoluti)"]
[]
["Andare tornare da un impegno/incontro di affari/lavoro",5718.935166337671,1213.9910714257,1263.9630022377987,1016.8067373913007,198.36105610570007,319.81598379459984,603.1136978320009,135.78823367370006,125.7499999994,698.7604344528977,2.243902439,140.34104698560012,null," "]
["Andare tornare dal luogo abituale di lavoro",25453.602696977356,6350.565006251279,5510.83623213018,4938.722067120863,1471.9385757772948,1769.948081335409,240.00713263019992,1037.9278726976984,787.5582901537009,1992.0165905423926,575.3113838709992,778.7714644671985]
["Andare tornare da un luogo di studio",33110.81687233518,7896.189066398451,5752.981314245575,5631.834059181457,2324.225095195407,1471.016381290304,1549.3150554194071,3087.4151970402854,1277.1758882279998,1887.125800878493,1270.0730127011889,963.4660017558964]
["Andare tornare da una visita a parenti/amici",3636.6301975680963,705.9473684192001,731.3934003973001,434.68562566029993,359.266945926,256.51597614970007,110.89977196769999,159.75537338160007,253.53460399600007,275.5374336308997,172.03245008700006,177.06124795240007]
["Andare tornare da una vacanza/da un luogo di svago",4500.438687396089,1021.9183897216997,1176.5725410536988,790.5490042831997,420.0032622495999,219.5179941898001,85.27647557909998,91.92243042190003,216.92783123520005,225.15673869999983,96.88668808920002,155.7073318727001]
["Andare tornare da commissioni /impegni vari",3520.5930599755966,689.6931390958998,764.0782881817,530.4066009075997,375.50312262029996,301.26207001859973,85.41098796199998,151.00668228210006,135.0712435227,272.1745267350997,59.73766001120001,156.24873863840006]
["Altro",886.1629106935997,85.02083333310001,225.80263822320006,347.4576214417998,20.7897435898,98.92351322390002,0,6.5921052632,8.9821428571,59.90624727679999,0,32.6880654847]
["Non indicato",356.82040866519986,129.675125313,64.3725834796,80.5382840127,49.9121985274,0,3.9768786127,6.5921052632,0,9.3222277811,3.7149028078,8.7161028677]
["Utenza Residente",77183.99999994527,18092.99999995856,15489.999999948945,13770.999999999187,5219.999999991498,4437.000000002352,2678.000000003097,4677.0000000237305,2804.999999992087,5419.999999997813,2180.0000000063847,2413.0000000245996]
[]
["(valori percentuali)"]
[]
["Andare tornare da un impegno/incontro di affari/lavoro",0.07409482750753688,0.06709727913715141,0.08159864443137281,0.07383681195202678,0.03800020231916152,0.07207932923020742,0.22521049209533361,0.02903319086444539,0.04483065953645446,0.12892258938250548,0.0010293130454098296,0.058160400739398835]
["Andare tornare dal luogo abituale di lavoro",0.32977822731389156,0.35099568928678626,0.35576734875070004,0.3586320577388102,0.28198057007273797,0.3989064866654205,0.08962178216203226,0.22192171748822578,0.2807694439058548,0.36753073626258237,0.26390430452720837,0.32273993554051356]
["Andare tornare da un luogo di studio",0.42898550052288886,0.4364223216943866,0.37139969749932455,0.4089633330318633,0.44525384965501774,0.33153400524893495,0.5785343746891768,0.6601272604286124,0.45532117227508123,0.3481781920441429,0.5826022994025087,0.39928139318113315]
["Andare tornare da una visita a parenti/amici",0.047116373828392864,0.03901770676067081,0.04721713366040741,0.03156529123958504,0.06882508542654887,0.057812931293568647,0.041411415969967044,0.034157659478466856,0.09038666809152061,0.05083716487657028,0.07891396792958542,0.0733780555120576]
["Andare tornare da una vacanza/da un luogo di svago",0.05830792246319549,0.05648142318709116,0.0759569103329617,0.05740679720305325,0.08046039506710422,0.04947441834340405,0.03184334412957482,0.01965414377195502,0.07733612521775829,0.04154183370850382,0.044443434903172596,0.064528525433532]
["Andare tornare da commissioni /impegni vari",0.04561299051588533,0.03811933560479078,0.04932719742958157,0.03851620077754927,0.0719354641036229,0.06789769439225604,0.0318935728013074,0.03228708195025313,0.048153741006446,0.05021670234966965,0.027402596335332596,0.06475289624401458]
["Altro",0.011481173697841884,0.004699100941430097,0.014577316864037721,0.025231110408962334,0.003982709499968173,0.02229513482619959,0,0.0014094730090157264,0.003202189966889604,0.011052813150705566,0,0.013546649599820455]
["Non indicato",0.004622984150412688,0.007167143387680153,0.004155751031621186,0.005848397648152259,0.009561723855839328,0,0.0014850181526121738,0.0014094730090157264,0,0.001719968225295897,0.001704083856784,0.003612143749528033]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

{"sheet":"tavola9","index":9,"n_rows":34,"n_cols":13,"rows_kept":34,"cut":false,"hidden":false,"merged":[[2,2,2,12],[5,0,5,12],[19,0,19,12],[2,0,3,0],[2,1,3,1]],"flags":["formulas_cached_only"]}
["Tavola 9 - Mezzi utilizzati per arrivare alla stazione di reclutamento (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Quale/i mezzo/i ha utilizzato per arrivare alla stazione?\n(segnalazioni - valori assoluti)"]
[]
["A piedi",31550.13946196235,5858.775532568087,5659.912611338375,7321.509200320539,2700.073394257611,2215.7762880314176,836.0727316125995,1156.2187241723998,828.3997964448009,2338.768939526292,2019.8103566413788,614.8218870479006]
["In auto come passeggero",6451.138638918269,1054.606203005001,1766.5621881442955,1156.0981078240006,353.50971058600004,214.40898945050012,287.7296759826001,372.85932764029985,485.20928941369965,408.80155576769914,20.893220249600002,330.4603708546004]
["In auto come conducente",8241.786180049276,1783.8942669130959,1632.8588671339965,1496.6043675169012,461.6668189886001,381.74151505859953,359.1296865891005,734.813378344799,310.81846780060005,694.9908784274977,3.7149028078,381.5530304683007]
["In taxi",344.08137785750006,133.60416666630002,44.3184756478,82.254320988,20.7897435898,5.4177419355,3.9768786127,26.2460732985,9.3212435233,3.7695560254,0,14.383177570199999]
["Con i mezzi pubblici urbani",10992.007564619795,3175.1928258073026,2358.795517435596,1457.9204417143014,711.1437420662008,811.5955511402976,158.43851089799995,504.4567373956996,555.2054034035999,804.2611978111972,49.91434441340001,405.0832925341008]
["Con i mezzi pubblici extra-urbani",413.1529089072,89.1292293231,16.0931458699,83.8831441156,0,42.4157238954,89.97520814549998,8.7486910995,8.9821428571,48.190930071,7.4298056156,18.3048879145]
["Con un altro treno",12096.993293670712,3459.785714277609,2947.8157788319,1535.2010794718012,561.0619700421004,476.79097232799904,712.9732990410002,719.5949297363991,365.7286269417999,738.2391104371976,43.955539166600005,535.8462733962015]
["In moto/In bicicletta",4513.973354578395,1416.8999060118988,838.0900753463004,458.01243253290033,102.3158035032,208.82203791490008,196.71429707839994,734.935726099099,185.40756846740007,308.60333424739986,0,64.17217337689999]
["Altro mezzo",93.87796983620001,64.8375626565,0,11.750617284,0,0,8.5410987962,8.7486910995,0,0,0,0]
["Totale Segnalazioni",74697.15075039971,17036.725407228892,15264.446659748164,13603.233711768044,4910.561183033512,4356.968819754614,2653.5513867561,4266.622278886197,2749.0725388523,5345.625502313684,2145.718168894379,2364.6250931627037]
["Utenti che non hanno fornito segnalazioni",2629.366374261002,1115.6940789449002,225.55334020090004,218.11361747010002,325.2457476510001,85.4489221832,33.57705361399999,410.3777211374998,55.927461139799995,74.37449768399999,34.281831112000006,50.7721031236]
[]
["(segnalazioni - valori percentuali*)"]
[]
["A piedi",0.4223740684217935,0.343890941042117,0.370790552550023,0.5382182909925868,0.5498502703899992,0.5085591335850347,0.3150768949813621,0.27099158270795676,0.30133791842053265,0.4375108092615224,0.9413213654625125,0.26000818853933916]
["In auto come passeggero",0.08636391849101083,0.06190193113974347,0.11573050943292042,0.08498700620161145,0.07198967641568382,0.04921058614841676,0.10843192161970619,0.08738981406566763,0.17649926750069236,0.07647403574956053,0.009737168912712158,0.13975169755667574]
["In auto come conducente",0.11033601813794983,0.10470875266652872,0.10697137626611718,0.110018279420003,0.09401508336434253,0.08761630639351221,0.13533926208533975,0.17222367725896334,0.11306302886076716,0.13001114240544778,0.001731309759899257,0.16135878434664272]
["In taxi",0.00460635210849269,0.007842127138447046,0.0029033791159077085,0.00604667410197051,0.004233679780150317,0.0012434658496833422,0.001498700433143537,0.006151487425634394,0.0033906866376074204,0.0007051664999294222,0,0.006082646087021935]
["Con i mezzi pubblici urbani",0.1471543084869402,0.18637342270363935,0.1545287274418968,0.10717454927302077,0.1448192407261465,0.18627527180375988,0.05970809975219175,0.11823327785355027,0.20196098704452176,0.15045221507999362,0.023262302168564526,0.17130973265292507]
["Con i mezzi pubblici extra-urbani",0.005531039735206891,0.005231593935609327,0.0010542895021761311,0.006166412037972515,0,0.009735145154834703,0.03390746777867845,0.002050495808544798,0.0032673357032804674,0.00901502173134689,0.003462619519798514,0.007741137471402317]
["Con un altro treno",0.1619471850284193,0.2030780934468533,0.19311645187933288,0.11285559830848982,0.11425618155021192,0.10943180730746016,0.26868644888486304,0.16865681625893764,0.13303709588343077,0.13810153930866917,0.020485234176512993,0.22660939991950396]
["In moto/In bicicletta",0.060430328456058814,0.08316738528935207,0.0549047138116258,0.03366937907834941,0.020835867773465792,0.047928283757298275,0.07413246190000422,0.17225235281220025,0.06744367994916757,0.05773006996353013,0,0.027138413426489198]
["Altro mezzo",0.0012567811341277653,0.003805752637709863,0,0.0008638105859957872,0,0,0.0032187425647110905,0.002050495808544798,0,0,0,0]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["(*): le percentuali sono calcolate sul totale delle segnalazioni fornite"]

{"sheet":"tavola10","index":10,"n_rows":34,"n_cols":13,"rows_kept":34,"cut":false,"hidden":false,"merged":[[19,0,19,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12]],"flags":["formulas_cached_only"]}
["Tavola 10 - Mezzi utilizzati per raggiungere la propria meta (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Quale/i mezzo/i utilizzerà per raggiungere la sua meta una volta sceso da questo treno?\n(segnalazioni - valori assoluti)"]
[]
["A piedi",37247.86568536235,7823.72697366624,7086.773650058647,7200.832595073041,2898.863696364616,2232.8161978304183,1296.5209206145023,2446.0690961821956,1029.7370466292016,2889.437157658491,1554.3753885097854,788.7129627739985]
["In auto come passeggero",6624.814347016461,1236.9730576411998,1685.0992667055962,1114.1565357662007,299.0439451631001,313.1632930742999,266.6705997775,328.8711766341999,429.62092894009976,329.84420379909966,262.58631407140007,358.7850254438006]
["In auto come conducente",12197.431583755002,3500.690319540906,2511.306456166197,2065.1716111409023,484.5187230254999,738.695008409198,367.6707853853006,812.0067511754988,480.9745558833998,686.028494423098,174.05194121120005,376.31693739370064]
["In taxi",200.44100624900003,29.7097431077,92.84721127979999,47.002469136,0,0,8.5410987962,0,8.9821428571,3.7695560254,0,9.5887850468]
["Con i mezzi pubblici urbani",10714.63920260397,2738.7144423494997,2056.4881118247936,2223.077746758799,883.3870652434016,537.9298195994988,129.87850665539997,307.1829705169,430.6382309386998,766.3623129923975,138.37391350200002,502.6060822225018]
["Con i mezzi pubblici extra-urbani",687.1644786342999,176.9487781951,80.4657293495,57.0370494447,10.3948717949,166.71505121570004,102.04035636649996,8.7486910995,9.3212435233,54.15025095629999,13.3886108624,7.9538458264]
["Con un altro treno",5230.186296392078,1248.939536337799,1171.1157909579993,570.5449221424002,447.0635567400999,275.54783672200006,379.6014212234007,374.6488702136998,164.05227609120004,324.2915320433997,7.4298056156,266.95074830450017]
["In moto/In bicicletta",4115.663898324602,1231.9136904734996,765.5462699206004,521.7392021834005,118.1227341962,166.40631401950006,145.33319191829995,397.31585836539983,288.6194485561001,365.91316753469965,25.306221356000005,89.44779980090004]
["Altro mezzo",300.06800645609997,129.675125313,24.264367816,0,54.8950114242,15.944488610299999,8.5410987962,17.497382199,17.9642857142,13.0917838065,0,18.1944627767]
["Totale Segnalazioni",77318.27450479385,18117.29166662494,15473.906854079136,13799.562131645444,5196.2896039520165,4447.2180094809155,2704.797979533304,4692.340796386393,2859.9101591333006,5432.888459239385,2175.5121951283854,2418.556649589302]
["Utenti che non hanno fornito segnalazioni",541.1196500968,178.25845864619998,120.8232430354,68.7876667287,60.3070703223,15.944488610299999,3.9768786127,52.614494351299996,9.3212435233,18.6444555622,4.487804878,7.9538458264]
[]
["(segnalazioni - valori percentuali*)"]
[]
["A piedi",0.4817472444118359,0.43183755704937093,0.45798218361321436,0.5218160204199481,0.5578718503602834,0.5020703264536013,0.479341130252622,0.5212897362582726,0.36005922890293335,0.5318417963734557,0.7144870950346732,0.3261089472135915]
["In auto come passeggero",0.0856823873715096,0.06827582623289714,0.10889940611613419,0.08073854265355229,0.0575495147413769,0.07041779656555507,0.09859168847187336,0.07008680547829478,0.1502218269228069,0.06071249322966562,0.12070091570132699,0.14834675280594575]
["In auto come conducente",0.15775612766680072,0.19322371047267284,0.1622929800371767,0.1496548652369924,0.09324321005068717,0.16610272013523783,0.13593280835293284,0.17304939824507873,0.1681782046010703,0.12627325216964666,0.08000504046860954,0.15559566796072502]
["In taxi",0.002592414374645316,0.0016398556503028695,0.006000243645988097,0.0034060840980028604,0,0,0.0031577584946561195,0,0.0031407080493123076,0.0006938401282635103,0,0.003964672503506702]
["Con i mezzi pubblici urbani",0.13857835383974645,0.15116577536777567,0.13290038070008642,0.16109770190901862,0.1700034317893955,0.12095872485960872,0.048017821529802274,0.06546476137314322,0.1505775380962335,0.14105982825564758,0.06360521159654269,0.20781240840806847]
["Con i mezzi pubblici extra-urbani",0.008887478193679745,0.009766844926444996,0.005200091360785729,0.00413325067133119,0.002000441196925249,0.037487492373948,0.03772568492679309,0.0018644619986334823,0.0032592784404545123,0.009967119951489144,0.006154233882200732,0.0032886746017508632]
["Con un altro treno",0.06764489158468996,0.06893632664966988,0.07568326486657614,0.04134514680244924,0.08603515023490753,0.06195959724361755,0.1403437240399368,0.07984263856159377,0.057362737625616986,0.05969044541893671,0.003415198329955369,0.11037605769946772]
["In moto/In bicicletta",0.05323015709655322,0.06799656996983104,0.04947336681936868,0.03780838820870535,0.02273213065460444,0.037418069828090844,0.05373162543672717,0.08467327408771669,0.10091906126294771,0.06735149640563912,0.01163230498669146,0.03698395893107952]
["Altro mezzo",0.0038809454605391548,0.007157533681034849,0.0015680828406695222,0,0.010564270971819936,0.0035852725403405753,0.0031577584946561195,0.0037289239972669646,0.006281416098624615,0.0024097280672559355,0,0.007522859875864236]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["(*): le percentuali sono calcolate sul totale delle segnalazioni fornite"]

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["Tavola 11 - Motivazione della scelta della stazione di partenza (frequenze per direttrice)"]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["La stazione di partenza utilizzata in occasione di quel viaggio (*) è…\n(valori assoluti)"]
[]
["La piu' vicina all'abitazione o alla meta",65932.37331182059,15070.210920519712,13389.791604659667,12064.228608118905,4717.671097767498,3596.162250108003,2211.9533980647943,3898.8148610057224,2267.8585908982986,4690.525320277965,1970.6677018712949,2054.488958528718]
["Più lontana ma meglio servita",5976.1716802048,1616.2014760424017,1127.9881654679994,954.2294774274995,182.50428816460004,443.02882380190033,205.6373413002001,441.6094084094998,226.87986041919999,467.9408069844997,56.086956522,254.0650756650002]
["Più lontana ma comunque piu' utile per motivi personali",5275.455007995002,1406.587603441701,972.2202298769994,752.5419144520997,319.8246140650999,397.8089260800003,260.40926064280006,336.57573057679986,310.26154868780003,261.5338727422,153.2453416155,104.44596581399996]
["Utenza residente",77184.00000002037,18093.000000003816,15490.000000004666,13770.999999998505,5219.999999997199,4436.999999989904,2678.0000000077944,4676.999999992022,2805.0000000052983,5420.000000004665,2180.000000008795,2413.000000007718]
[]
["(valori percentuali)"]
[]
["La piu' vicina all'abitazione o alla meta",0.8542233275264716,0.8329304659545975,0.8644152101133399,0.876060460977432,0.9037684095344886,0.8104940838666184,0.8259721426655551,0.8336144667548371,0.8085057365041052,0.8654105756962966,0.9039760100290571,0.8514251796610637]
["Più lontana ma meglio servita",0.07742759743215204,0.08932744575482567,0.07282041094045576,0.06929267863100742,0.034962507311244825,0.09984873198172378,0.07678765545168095,0.09442151131286147,0.08088408571079196,0.08633594224798838,0.025727961707235656,0.10529012667392772]
["Più lontana ma comunque piu' utile per motivi personali",0.06834907504137658,0.0777420882905767,0.06276437894620443,0.05464686039156063,0.06126908315426658,0.08965718415165776,0.09724020188276405,0.07196402193230148,0.11061017778510303,0.048253482055714926,0.07029602826370723,0.04328469366500866]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["(*): la domanda si riferisce al viaggio effettuato in occasione dell'arruolamento all'indagine."]

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["Tavola 12 - Soddisfazione per i servizi a bordo treno (indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli- Pisa-Livorno","Firenze-Prato-Pistoia-Lucca-Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - BorgoS.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Soddisfazione generale","% soddisfatti (% voti 3-5)****",77.69581575917559,78.51416005663854,72.43215300834905,72.88927844617014,85.82810045806711,84.16227934929914,72.4468841627389,78.5086662549002,89.57780254009096,82.89337902962181,81.82161376716051,78.33293322257231]
[null,"voto medio",3.1690307359306025,3.1646796078541133,3.0376221990872074,3.046283669976366,3.3912023208666824,3.4100130270508107,3.007784057411703,3.091277533664578,3.4075883460727767,3.378494836450079,3.358752635477541,3.232456352165772]
[null,"voto modale*",3,3,3,3,3,4,3,3,3,3,4,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",25.95124179577492,23.193885622954426,13.679013682377436,11.768793984603507,53.18136656652055,51.18965429277764,3.526213622464431,16.739305198590486,63.43092297156182,46.752494959145686,44.9966594107433,30.82591569817252]
[]
["Puntualità","% soddisfatti (% voti 3-5)****",60.70244011525113,61.056798126816894,50.36058521905284,60.46354851663501,70.16272845567744,74.31518923905575,48.104314923656226,57.6961559967119,76.98152127100249,67.9612058337216,59.71921477006624,65.7145239264708]
[null,"voto medio",2.876503210120856,2.899930729304339,2.555838744624704,2.8699955660474186,3.1406913145774493,3.264717879435921,2.563177967320528,2.733112792755968,3.2953811174911714,3.1392785793879243,2.840560715710001,3.0906888714286795]
[null,"voto modale*",3,3,1,3,3,3,2,3,4,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,2,3,3,3,3,3]
[null,"indice di eccedenza***",-8.167543739595494,-7.553182179365263,-32.58944177628555,-9.293786453584193,14.34765247713448,26.72033552506082,-34.177101199276635,-22.922385257016956,34.98724426304718,12.644632446405751,-6.952245862903189,6.880346712081657]
[]
["Coincidenze dei treni","% soddisfatti (% voti 3-5)****",62.91283189831744,65.4928330436307,58.2444764924738,61.702440948034265,69.58523800588799,67.29503881430952,53.94413858042797,59.039212670216976,67.71338185896833,69.83796753247479,57.38936472223583,62.455111089589266]
[null,"voto medio",2.872752042267806,2.8880002187610154,2.815707933545432,2.799826121535537,3.1090194104391324,3.010951407158474,2.6745564955578955,2.7280512147411233,2.9435885253913097,3.01574645414507,2.8002433348459626,2.9350003238759923]
[null,"voto modale*",3,3,4,3,3,3,2,3,3,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",-6.977403197907396,-4.101938620250128,-9.749482057825757,-13.104887226339129,8.977657341934076,6.327097327721345,-27.054914229928617,-20.684663705573428,-8.469596890394932,7.530661875680428,-11.809866470737544,-5.636627501648318]
[]
["Affollamento a bordo","% soddisfatti (% voti 3-5)****",57.94624389557289,53.86513310961475,58.14636778934145,56.51164869326685,61.01234850177744,64.8802849263866,50.39840667554637,48.2827015936961,73.0171695252881,61.45983768498546,70.8076400314688,65.93184662078829]
[null,"voto medio",2.7863455905149097,2.6494172734582984,2.8112690803414693,2.7224585303418762,2.8772504606180043,3.0179760759056453,2.627992388270084,2.4169057273126286,3.147677466708491,2.9700704193351033,3.1984834394447406,3.073957070318704]
[null,"voto modale*",3,3,3,1,3,4,1,1,3,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,2,3,3,3,3]
[null,"indice di eccedenza***",-13.085453623898639,-26.15272607026573,-11.680810224655373,-15.1137469804824,-5.150131976178601,7.682407637307068,-28.23268551508936,-45.9193338611894,21.376532188581628,0.08516964051795757,20.54671832712247,9.385715180958348]
[]
["Pulizia a bordo delle vetture","% soddisfatti (% voti 3-5)****",37.54443072268762,28.849434483143575,40.48474084065945,31.769725891631293,42.684805931804526,53.0095336466904,39.44493371429138,32.67275918263632,34.834470463813055,54.32228053136096,47.16721750526372,41.20765700876206]
[null,"voto medio",2.206035201306652,1.9736107499874902,2.276693836019623,2.0254738921231583,2.3553928599595566,2.593041671159297,2.2658140542715923,2.1091467697336848,2.2131105153376645,2.6461442702277793,2.50675252151098,2.340371423602892]
[null,"voto modale*",1,1,1,1,1,3,1,2,2,3,1,1]
[null,"voto mediano**",2,2,2,2,2,3,2,2,2,3,2,2]
[null,"indice di eccedenza***",-61.010685716347325,-75.11436216346848,-55.11548293898674,-72.38609561005755,-55.015291843093,-29.560558592815262,-60.18719264666843,-76.80082803150626,-66.51754452227289,-25.26143373325288,-39.390180878573155,-47.555711947558535]
[]
["Adeguatezza e pulizia dei bagni","% soddisfatti (% voti 3-5)****",20.25501963633805,17.12447636659529,20.003255918711766,10.801158993345986,24.40528515877497,34.1635621054492,24.66725621815056,19.537438518558506,21.505916378200002,32.817322048614216,32.41372625048131,23.098190097667963]
[null,"voto medio",1.764982151290352,1.6771833845883273,1.816147884519749,1.5277967454727144,1.8401832258662842,2.1250510082113614,1.8634786776312373,1.6888017166055365,1.7629431144329832,2.0927168993584644,2.002297402093762,1.8045992517211986]
[null,"voto modale*",1,1,1,1,1,1,1,1,1,1,1,1]
[null,"voto mediano**",1,1,1,1,2,2,1,1,1,2,2,1]
[null,"indice di eccedenza***",-84.43262118548101,-87.82077262200576,-81.49465276277786,-94.26076431173416,-83.73870565488721,-68.92605844674131,-77.97776861640003,-91.96900485052028,-87.01074202564894,-63.94767334309217,-73.41192856787292,-82.27994475114912]
[]
["Funzionamento del condizionamento\nriscaldamento","% soddisfatti (% voti 3-5)****",57.53086758983601,52.91615321159807,62.30655579539361,53.14710656644605,59.51686098651597,57.08914877426374,56.536070182722284,57.419826182327775,61.80876036236311,66.16149687743106,60.34069028938921,57.527508391533225]
[null,"voto medio",2.7275540659857787,2.548952054541045,2.8727097977698572,2.588857252537236,2.7865720570461243,2.773817689268159,2.6696598845939072,2.691381376384848,2.8735622136631496,3.0574229196116725,2.926207719056006,2.753155917241216]
[null,"voto modale*",3,3,3,3,3,3,3,3,3,3,4,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",-23.22306717667166,-40.69876145970898,-12.319489264124016,-34.843579976542,-20.03205307879938,-14.199350564420369,-28.455583650259953,-28.970450831336674,-12.166941692865754,7.233978693689662,-0.11607450533711412,-16.395240289624407]
[]
["Funzionamento delle porte","% soddisfatti (% voti 3-5)****",69.264084010618,65.40743583554365,70.35966979486224,60.39752605427929,78.66424313932836,74.73087390511907,74.92289039532966,72.60727348793522,83.66347777819128,72.75411807936685,62.564818508169445,80.18525354334402]
[null,"voto medio",3.1349902313911255,3.030879700399625,3.1576953575476088,2.8691588259757013,3.3566716358870186,3.3549453023604143,3.32358343824193,3.1520462515141934,3.4526670730528704,3.334124296848785,3.001552795030728,3.466606952302364]
[null,"voto modale*",3,3,3,3,3,4,3,3,3,4,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",12.986030240667315,1.4598549377795933,15.36669931100011,-10.33578101339986,36.232844374600944,31.767359808793707,28.79704825441384,18.243103712274973,49.17860536097438,28.815068800825667,1.2337326755721936,43.1600514555854]
[]
["Senso di sicurezza (furti, molestie)","% soddisfatti (% voti 3-5)****",80.6114555270955,78.78672831671572,78.2741222671976,79.55213662739953,86.0033090074106,86.28849470919077,84.58687001927748,83.51606901953824,76.63220417186535,80.33964209579155,86.25077298024517,83.64926045255383]
[null,"voto medio",3.469762602479234,3.386865026513046,3.404893902959832,3.387039202038788,3.6299244304442113,3.686858181027069,3.5522778510602606,3.4705065092807525,3.4647513755770025,3.6098618879964044,3.7393474227927985,3.601113987608102]
[null,"voto modale*",4,4,4,4,4,4,4,4,4,4,5,4]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",47.08934144113013,40.50500796509719,41.444153085796614,42.04153449972568,60.90795280218122,64.94310590727761,55.15686069813918,52.20021056270634,42.95793751338706,51.18829365710176,63.45017647342378,57.94711521564611]
[]
["Personale di bordo","% soddisfatti (% voti 3-5)****",88.60864979672564,86.40298234201585,87.60835363227216,86.84196313823409,92.65271845865078,94.87836010543525,89.66630207587211,86.44810220201117,94.25841338526898,91.23953566061584,91.09325755991216,88.43964905429316]
[null,"voto medio",3.728111780656097,3.667348445616262,3.6163266201578876,3.6409521810334478,3.9263452249652073,4.064590958815746,3.8120640497716476,3.6004047372521093,3.9060141957372196,3.8648645152092618,3.929878334619506,3.7299901920357925]
[null,"voto modale*",4,4,4,4,4,4,4,4,4,4,5,4]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",69.65644664507387,64.58743361607017,65.25832453109858,63.82508425509547,81.08433106756728,87.5108460907556,73.04490181129313,62.879242626647034,84.96647246673066,77.13368804482138,77.00014898688812,69.03515092059772]
[]
["Comunicazione a bordo in caso di ritardi o anormalità","% soddisfatti (% voti 3-5)****",56.49001452647511,52.668338919267896,52.31584731095851,53.75742771540408,66.0286729657402,65.77541866783874,55.215212611963935,61.385339547395255,60.622660284263226,66.95090157189323,54.878357151065366,56.04226126724269]
[null,"voto medio",2.771391686216203,2.648234710636309,2.705643737167029,2.6986232183505217,2.995827235901614,3.068690553525932,2.7480957515484383,2.790627926455094,2.965463864517886,2.9717519840312283,2.7662848166737017,2.8359744374003384]
[null,"voto modale*",3,1,1,3,3,4,3,3,3,3,1,2]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",-15.592794507722473,-25.157121650042974,-19.19576684512712,-20.805576656213564,-0.7590360954061909,11.50625086153012,-19.96801191319341,-16.19709877958868,-5.288648734103416,2.139096510723808,-13.005430923641065,-11.924351021736468]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola13","index":13,"n_rows":37,"n_cols":13,"rows_kept":37,"cut":false,"hidden":false,"merged":[[24,0,24,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[15,0,15,12],[6,0,6,12]],"flags":["formulas_cached_only"]}
["Tavola 13 - Livello di soddisfazione generale sul Servizio ferroviario (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Soddisfazione Generale sul servizio ferroviario\n(valori assoluti)"]
[]
["Voto 1",4904.473020043601,710.6780475329999,1684.8272337689982,1169.723797293,120.49056603760002,182.7071129702,203.78849888060006,226.33161083359997,85.1882685279,252.70714006890006,102.826086957,165.2046571728]
["Voto 2",12310.788544399044,3176.7549734202057,2585.432265238997,2563.6936678845036,619.2825900508996,520.0125522998004,534.0839432433997,778.8180684229997,207.1543702231,674.4717165264,293.46273292049983,357.6216641681998]
["Voto 3",30686.90273077656,7970.282420854912,5596.091968659013,5308.19498172411,2059.834476842505,1557.6118084573015,1148.315160570801,2262.53617248241,1206.1483881712975,1937.4749281392044,739.0372670838007,901.3751577914976]
["Voto 4",23397.468503044827,4892.9099030001025,4709.442468037199,3918.261424478807,1938.4448970833046,1648.6824732647012,621.1181478728004,1160.2419814673008,1092.2017281507979,1879.3644203150047,808.152173916301,728.6488854587983]
["Voto 5",5884.367201755795,1342.3746551956015,914.2060643003997,811.1261286180996,481.94746998289975,527.9860529979002,170.69424944020005,249.0721667857,214.3072449322,675.9817949552005,236.5217391311999,260.1496354164002]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.06354261271820792,0.039279171366431775,0.10876870456865657,0.08494109340593471,0.023082483915261392,0.04117807369182245,0.07609727366691822,0.04839247612443592,0.030370149207750035,0.046624933592007776,0.04716792979659866,0.06846442485382193]
["Voto 2",0.15949922969003197,0.17557922806718268,0.16690976534785137,0.1861661221323638,0.1186365115040672,0.11719913281518705,0.19943388470569284,0.16652086132656205,0.0738518253913398,0.1244412761117746,0.13461593253179618,0.1482062429204548]
["Voto 3",0.3975811402721749,0.4405174609436375,0.3612712697648371,0.3854618387716714,0.3946043059087369,0.3510506667705318,0.4287958030498354,0.48375800138684566,0.4299994253721982,0.35746769891836416,0.33900792067927454,0.3735495888058924]
["Voto 4",0.30313884358206306,0.2704311005913376,0.3040311470649309,0.28452991245946063,0.37134959714259413,0.3715759461952799,0.2319335877038808,0.2480739750843027,0.389376730177801,0.3467462030098495,0.3707120063821284,0.3019680420457815]
["Voto 5",0.07623817373748532,0.07419303903141096,0.059019113253720085,0.058901033230570596,0.09232710152934052,0.11899618052718118,0.06373945087367562,0.053254686077854545,0.07640186985090718,0.12471988836801062,0.10849621061020435,0.10781170137404442]
["Utenza Residente",0.9999999999999631,1,0.999999999999996,1,1,1,1,1,0.9999999999999961,1.0000000000000067,1,0.999999999999995]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",77.69581575917559,78.51416005663854,72.43215300834905,72.88927844617014,85.82810045806711,84.16227934929914,72.4468841627389,78.5086662549002,89.57780254009096,82.89337902962181,81.82161376716051,78.33293322257231]
["voto medio",3.1690307359306025,3.1646796078541133,3.0376221990872074,3.046283669976366,3.3912023208666824,3.4100130270508107,3.007784057411703,3.091277533664578,3.4075883460727767,3.378494836450079,3.358752635477541,3.232456352165772]
["voto modale*",3,3,3,3,3,4,3,3,3,3,4,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",25.95124179577492,23.193885622954426,13.679013682377436,11.768793984603507,53.18136656652055,51.18965429277764,3.526213622464431,16.739305198590486,63.43092297156182,46.752494959145686,44.9966594107433,30.82591569817252]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 14 - Soddisfazione rispetto alla puntualità (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Puntualità\n(valori assoluti)"]
[]
["Voto 1",14769.742945543572,3235.257941945306,4578.3951119824005,2445.846112811903,681.2963121778994,466.8516968839004,652.7795369704003,808.6678545956997,307.5884014629,720.2394336213003,531.9720496916997,340.84849340009987]
["Voto 2",15557.526180339757,3810.735572971207,3110.7502375885965,2998.7186209617053,876.2092624348992,672.7833565766007,731.4939507116007,1169.8829294347008,338.0799268867,1016.263210192501,346.14906832439976,486.4600442567993]
["Voto 3",21098.796182976374,4990.656820299509,3891.5721816799955,3807.8265929067074,1583.1923241842023,1326.6280799595015,604.0625840196001,1457.8129009238032,818.718012630299,1444.2794634311026,537.9192546605997,636.1279682810987]
["Voto 4",15928.357144138155,3642.001187410805,2431.0823217191987,2937.097560011705,1185.3936535158,1160.4337517409003,486.2914115023996,942.2854597276996,899.4265536739986,1266.8038078013024,465.4037267099996,512.1377103242992]
["Voto 5",9818.99293163802,2414.3484773770015,1478.2001470343992,1581.5111133065018,893.9084476843992,810.3031148290002,192.7879014192,298.3508553101,441.18710535139996,972.4140849585017,298.55590062209984,437.4257837453995]
["Non so/Non risponde",10.5846153846,0,0,0,0,0,10.5846153846,0,0,0,0,0]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.19135757340302698,0.17881268678188383,0.29557102078637965,0.1776084607372136,0.13051653490005052,0.10521787173427177,0.24375636182542965,0.1729031119514821,0.10965718412203855,0.1328855043580589,0.24402387600438216,0.14125507393245382]
["Voto 2",0.20156413479911883,0.21061933194994772,0.20082312702308966,0.21775605409643678,0.16785618054317392,0.15163023587517088,0.2731493467921852,0.2501353280813984,0.120527603167936,0.1875024373047278,0.1587839762949555,0.20159968680283685]
["Voto 3",0.2733571230173375,0.2758335721162028,0.25123125769392013,0.2765105361198984,0.30329354869445385,0.29899212980899786,0.22556481852794702,0.3116982896998706,0.29187807936853843,0.2664722257250659,0.24675195167817848,0.2636253494732974]
["Voto 4",0.2063686404453446,0.20129338348588058,0.15694527577265757,0.21328135647462232,0.22708690680391458,0.2615356663834897,0.18158753230059166,0.2014721957941651,0.3206511777797851,0.23372763981553688,0.21348794803124846,0.21224107348639173]
["Voto 5",0.1272153934965166,0.13344102566608593,0.09542931872394794,0.11484359257183019,0.17124682905840563,0.18262409619807213,0.07198950762458513,0.06379107447308315,0.1572859555616989,0.17941219279661683,0.1369522479912363,0.1812788163050154]
["Non so/Non risponde",0.00013713483862713631,0,0,0,0,0,0.003952432929264076,0,0,0,0,0]
["Utenza Residente",0.9999999999999715,1,0.9999999999999951,1,0.9999999999999983,1,1,0.9999999999999994,0.999999999999997,1.0000000000000064,1,0.9999999999999952]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",60.70244011525113,61.056798126816894,50.36058521905284,60.46354851663501,70.16272845567744,74.31518923905575,48.104314923656226,57.6961559967119,76.98152127100249,67.9612058337216,59.71921477006624,65.7145239264708]
["voto medio",2.876503210120856,2.899930729304339,2.555838744624704,2.8699955660474186,3.1406913145774493,3.264717879435921,2.563177967320528,2.733112792755968,3.2953811174911714,3.1392785793879243,2.840560715710001,3.0906888714286795]
["voto modale*",3,3,1,3,3,3,2,3,4,3,3,3]
["voto mediano**",3,3,3,3,3,3,2,3,3,3,3,3]
["indice di eccedenza***",-8.167543739595494,-7.553182179365263,-32.58944177628555,-9.293786453584193,14.34765247713448,26.72033552506082,-34.177101199276635,-22.922385257016956,34.98724426304718,12.644632446405751,-6.952245862903189,6.880346712081657]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 15 - Soddisfazione rispetto alle coincidenze con altri treni (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Coincidenze con altri treni\n(valori assoluti)"]
[]
["Voto 1",8085.145669543714,1587.8064887380015,2151.4220445063975,1437.0687345646006,415.51265008539986,416.7475592737003,369.8606422718,551.8535281526998,165.8968095716,383.4740764399998,339.06832298279977,266.43481295670017]
["Voto 2",10338.249528974733,2297.9135382989034,2184.0066345111977,1695.6619184032013,689.2690823322994,569.5183635505006,549.2906646769998,673.7843905902998,414.3087404462,589.4724972501998,346.14906832439976,328.8746305904999]
["Voto 3",15232.402075759559,3795.396083374807,2482.295970880598,2640.460515657104,1204.8908662085,909.880520685801,548.8746826001998,961.0814326426996,727.2434363588993,1121.3669754079017,382.4068322996997,458.5047596432994]
["Voto 4",11852.882547683053,2946.6626294742046,2556.956929477398,1881.1850044451019,729.1329331042994,802.9604834945006,415.89678864939975,647.2462580179998,334.46676636809997,855.6239930451009,377.8726708088997,304.87809079799996]
["Voto 5",4167.248919771692,632.8386036068002,1008.2050780893996,525.5985577398998,593.5810463119996,316.5392840533001,111.8086631816,158.25694939419998,155.1307743439,275.79525533239996,162.59316770249998,226.90154001570014]
["Non so/Non risponde",24861.348815065838,5910.377742461107,4760.301619180804,4992.696177022309,1526.483919381802,1274.6964202667011,642.7033607188004,1562.213649319804,907.5194416767986,1963.0141239953052,554.3478260891998,766.9945349534981]
["Non uso",2646.7224432216017,922.00491405,346.8117233588,598.3290921662998,61.1295025729,146.65736866539999,39.565197909000005,122.56379187430002,100.43403123979999,231.25307853380002,17.5621118013,60.41163105]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.10475157635703435,0.0877580549791448,0.1388910293418818,0.10435471168141433,0.0796001245374755,0.09392552609300193,0.13811077007868694,0.1179930571207276,0.05914324761899686,0.07075167461986515,0.15553592797313376,0.11041641647569378]
["Voto 2",0.13394290952751473,0.12700566729113022,0.14099461810913747,0.1231328094113271,0.13204388550434254,0.1283566291529858,0.20511227209686378,0.14406337194600202,0.1477036507826796,0.10875876333020137,0.1587839762949555,0.13629284317838763]
["Voto 3",0.19735180964649518,0.20977151845321435,0.16025151522787925,0.1917406517796377,0.2308220050209089,0.20506660371599586,0.2049569389837948,0.20549100548307508,0.25926682223084624,0.20689427590533851,0.17541597811842047,0.19001440515616858]
["Voto 4",0.15356657529642895,0.16286202561618215,0.16507146090875577,0.1366048220496192,0.13968063852580256,0.1809692322506941,0.15530126536526864,0.13838919350419202,0.11923948890105786,0.15786420535873857,0.1733360875263188,0.12634815200871366]
["Voto 5",0.053991098152084215,0.034976985773872045,0.0650874808320914,0.03816705814682716,0.11371284412113354,0.07134083481046229,0.04175080775999799,0.0338372780402973,0.05530508889255135,0.05088473345611848,0.07458402188157977,0.09403296312265866]
["Non so/Non risponde",0.3221049545897924,0.32666654189243693,0.30731450091538853,0.36255146155129264,0.29242986961352846,0.28728790179616964,0.23999378667547797,0.3340204509990323,0.32353634284316646,0.36217972767409823,0.2542879936178729,0.3178593182557182]
["Non uso",0.03429107643061806,0.0509592059940201,0.02238939466486091,0.04344848537988271,0.011710632676807031,0.03305327218069282,0.014774159039912197,0.026205642906672974,0.035805358730698754,0.04266661965564587,0.008056014587719786,0.02503590180265521]
["Utenza Residente",0.9999999999999678,1,0.9999999999999952,1,0.9999999999999987,1,1,0.9999999999999993,0.9999999999999972,1.0000000000000062,1,0.9999999999999958]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",62.91283189831744,65.4928330436307,58.2444764924738,61.702440948034265,69.58523800588799,67.29503881430952,53.94413858042797,59.039212670216976,67.71338185896833,69.83796753247479,57.38936472223583,62.455111089589266]
["voto medio",2.872752042267806,2.8880002187610154,2.815707933545432,2.799826121535537,3.1090194104391324,3.010951407158474,2.6745564955578955,2.7280512147411233,2.9435885253913097,3.01574645414507,2.8002433348459626,2.9350003238759923]
["voto modale*",3,3,4,3,3,3,2,3,3,3,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",-6.977403197907396,-4.101938620250128,-9.749482057825757,-13.104887226339129,8.977657341934076,6.327097327721345,-27.054914229928617,-20.684663705573428,-8.469596890394932,7.530661875680428,-11.809866470737544,-5.636627501648318]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola16","index":16,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 16 - Soddisfazione rispetto all'affollamento a bordo (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Affollamento  a bordo\n(valori assoluti)"]
[]
["Voto 1",17403.342027003768,4372.015710344908,3256.3173985567964,3692.6763212478068,1034.795240136299,790.1027429081009,662.4397311452002,1398.1133285784028,399.0629777343,1063.3804428833012,314.4254658398998,420.01266762869955]
["Voto 2",14942.982922381263,3961.2754790747067,3214.5955279825966,2259.643900029403,991.3797169803989,763.2231520204008,661.0993278586004,992.1970776887996,357.8054170828,1020.4723198131012,319.2391304360998,402.05187341429956]
["Voto 3",19709.741985611658,4851.459417987706,3872.5886245055963,3345.5276894196063,1343.095411663101,1057.7670850743011,604.0625840196002,1345.6699928705023,879.7010634778987,1235.705986728702,575.5900621139998,598.5740677505988]
["Voto 4",16404.999286854065,3383.5138561604035,3425.3318689603966,2932.3821199249046,1232.3460548881003,1200.7694095745007,488.14025392199966,678.3619030640998,766.6944167510992,1189.4057809021022,543.8664596294997,564.187163076899]
["Voto 5",8455.547050607296,1494.6275552154016,1691.9822482019988,1456.9299614740014,595.3494854201996,611.0832171072003,252.59790888760003,207.53563791859995,401.7361249592,897.9996273836014,417.53105590229967,428.1742281371995]
["Non so/Non risponde",267.3867275625,30.1079812207,29.1843317972,83.8400079028,23.0340909091,14.0543933054,9.6601941748,55.1220598716,0,13.0358422939,9.347826087,0]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.22547862286223383,0.24164128173017116,0.21022061966144706,0.26814874164898755,0.19823663604154265,0.17807138672749623,0.24736360386231232,0.29893378845003044,0.14226844125973087,0.19619565366833655,0.14423186506359223,0.17406243996160708]
["Voto 2",0.19360207973643337,0.21893967164504902,0.20752714835259056,0.16408713238179135,0.18991948601167227,0.172013331535303,0.246863079856862,0.21214391227079227,0.12755986348738793,0.18827902579561276,0.14643996808936313,0.16661909383050777]
["Voto 3",0.2553604631219666,0.26814013253670943,0.2500057214011897,0.24294006894342965,0.2572979715831072,0.2383969089647759,0.22556481852794708,0.2877207596478089,0.3136189174603332,0.22799003445159344,0.2640321385833382,0.24806219135875954]
["Voto 4",0.21254404134081217,0.18700679025919917,0.22113181852545927,0.21293893834327376,0.23608161971049033,0.270626416402352,0.1822779140853544,0.14504210029190917,0.2733313428697501,0.21944756105185914,0.2494800273519748,0.23381150562581715]
["Voto 5",0.10955051630655074,0.08260805588985169,0.10923061641068359,0.10579696183822232,0.11405162555948621,0.13772441223993517,0.09432334163064411,0.044373666435525906,0.14322143492279504,0.16568258807801237,0.19152800729386002,0.17744476922330368]
["Non so/Non risponde",0.0034642766319758172,0.0016640679390202652,0.0018840756486243513,0.006088156844296645,0.004412661093699678,0.003167544130140188,0.0036072420368827066,0.011785772903932908,0,0.0024051369545920217,0.004287993617872605,0]
["Utenza Residente",0.9999999999999725,1,0.9999999999999944,1,0.9999999999999983,1,1,0.9999999999999994,0.9999999999999972,1.0000000000000064,1,0.9999999999999951]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",57.94624389557289,53.86513310961475,58.14636778934145,56.51164869326685,61.01234850177744,64.8802849263866,50.39840667554637,48.2827015936961,73.0171695252881,61.45983768498546,70.8076400314688,65.93184662078829]
["voto medio",2.7863455905149097,2.6494172734582984,2.8112690803414693,2.7224585303418762,2.8772504606180043,3.0179760759056453,2.627992388270084,2.4169057273126286,3.147677466708491,2.9700704193351033,3.1984834394447406,3.073957070318704]
["voto modale*",3,3,3,1,3,4,1,1,3,3,3,3]
["voto mediano**",3,3,3,3,3,3,3,2,3,3,3,3]
["indice di eccedenza***",-13.085453623898639,-26.15272607026573,-11.680810224655373,-15.1137469804824,-5.150131976178601,7.682407637307068,-28.23268551508936,-45.9193338611894,21.376532188581628,0.08516964051795757,20.54671832712247,9.385715180958348]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 17 - Soddisfazione rispetto alla pulizia a bordo delle vetture (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Pulizia a bordo delle vetture\n(valori assoluti)"]
[]
["Voto 1",27977.866302631443,8042.411885060109,5485.800659867612,5745.917218215012,1561.9266723833023,1172.0297536001015,879.5861090398013,1488.9285459699036,866.2618810252986,1373.2570886126023,576.4440993812998,785.3023894766981]
["Voto 2",20153.97517352025,4809.437935003209,3733.112983916996,3633.0734169709067,1429.9264579749013,912.937238491501,742.0785660962007,1639.4433357068046,948.7770023282983,1096.5208311164017,575.3105590085999,633.3568469063987]
["Voto 3",17278.592443323665,3384.6558521046045,3603.4836199333963,2864.706588955605,1359.9251715260011,1218.4788470451006,653.2879761034003,1107.6516393425002,605.2773346636998,1463.566982506103,527.4378882008996,490.12054294229927]
["Voto 4",8388.366050302298,1298.069180322701,1834.5036489803986,1275.7827521486004,547.5128644937996,815.7856810768008,270.99387602740006,343.05203136069986,240.31904287179998,1017.4887504888015,348.69565217519977,396.1625703560996]
["Voto 5",3266.9317705558983,528.3171662925,833.0990873061996,226.6037933419,320.70883361919994,317.7684797764001,132.05347274099998,67.44173200270001,124.6392489201,456.1305049868998,152.1118012428,108.05765032619995]
["Non so/Non risponde",118.26825968659999,30.1079812207,0,24.9162303665,0,0,0,30.482715609400003,19.7254901961,13.0358422939,0,0]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.36248272054600983,0.44450405599173237,0.3541511078028379,0.41724763765998374,0.29921966903910685,0.2641491443774558,0.3284488831356391,0.31835119648758786,0.30882776507082355,0.25336846653347195,0.2644238987976944,0.32544649377297535]
["Voto 2",0.2611159718790725,0.2658176054276347,0.24100148379056624,0.26382059523428225,0.2739322716428479,0.20575551915564136,0.2771017797214493,0.35053310577498537,0.3382449206155093,0.2023101164419661,0.263903926149669,0.2624769361394014]
["Voto 3",0.22386236063586482,0.18706990836809215,0.2326328999310723,0.20802458710013189,0.26052206351086754,0.2746177252756088,0.24394621960474203,0.23682951450596393,0.21578514604725663,0.27003080858022893,0.2419439854122804,0.20311667755521495]
["Voto 4",0.10868011570143857,0.07174427570455023,0.11843148153517402,0.0926427094727136,0.10488752193373418,0.18385974331274715,0.10119263481202817,0.07334873452240458,0.08567523810030138,0.1877285517505395,0.15995213402467556,0.16417843777655786]
["Voto 5",0.042326541388823316,0.0292000865689708,0.053783026940345285,0.01645514438616837,0.06143847387344281,0.07161786787854946,0.049310482726144765,0.014419870002740063,0.04443466984665392,0.08415691973920783,0.06977605561568175,0.04478145475584533]
["Non so/Non risponde",0.0015322898487583599,0.0016640679390202652,0,0.0018093261467215674,0,0,0,0.006517578706318602,0.007032260319451938,0.0024051369545920217,0,0]
["Utenza Residente",0.9999999999999672,1,0.9999999999999958,1,0.9999999999999993,1,1,1,0.9999999999999968,1.0000000000000062,1,0.9999999999999949]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",37.54443072268762,28.849434483143575,40.48474084065945,31.769725891631293,42.684805931804526,53.0095336466904,39.44493371429138,32.67275918263632,34.834470463813055,54.32228053136096,47.16721750526372,41.20765700876206]
["voto medio",2.206035201306652,1.9736107499874902,2.276693836019623,2.0254738921231583,2.3553928599595566,2.593041671159297,2.2658140542715923,2.1091467697336848,2.2131105153376645,2.6461442702277793,2.50675252151098,2.340371423602892]
["voto modale*",1,1,1,1,1,3,1,2,2,3,1,1]
["voto mediano**",2,2,2,2,2,3,2,2,2,3,2,2]
["indice di eccedenza***",-61.010685716347325,-75.11436216346848,-55.11548293898674,-72.38609561005755,-55.015291843093,-29.560558592815262,-60.18719264666843,-76.80082803150626,-66.51754452227289,-25.26143373325288,-39.390180878573155,-47.555711947558535]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 18 - Soddisfazione rispetto all'adeguatezza e pulizia dei bagni (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Adeguatezza e pulizia dei bagni\n(valori assoluti)"]
[]
["Voto 1",30273.288212890082,7832.22701448731,5450.170309673012,6505.532292797314,1929.6027015423044,1245.3584379328015,1021.299775955602,1863.0962223767067,1199.8620804277975,1596.0919479052031,728.2763975187006,901.7710322735976]
["Voto 2",15574.859476938662,3582.927220913606,3259.7176567643965,2851.239395435805,1083.5160806167992,1000.3203161296012,514.3475728169996,911.8027441182996,659.1075108021994,925.829340999401,354.36335403869975,431.68828430279945]
["Voto 3",7775.413157979904,1618.4854679308014,1289.847621438599,856.5827126345996,706.0988421951994,752.2254765207008,312.82389843280004,557.6968994998998,380.20405450379997,677.3313105511002,353.22981366599976,270.88706060640015]
["Voto 4",2623.808855939302,453.3327122268,505.62541913959996,133.6724686358,213.51114922810004,319.5960018590001,139.8648244962,116.08749109040004,129.11897640429999,396.9184321659998,119.25465838560001,96.82672230749996]
["Voto 5",1246.0894215122999,286.8823185548,382.4420735534,142.7637854391,53.1567324185,93.4965132495,50.149813293600005,0,0,157.65564782310003,46.739130435,32.8034067453]
["Non so/Non risponde",19146.270925499117,4152.6948722185025,4566.566569241,3163.361789983305,1234.1144939963003,994.8377498818008,619.2693054532003,1191.990555950101,397.256397475,1596.376486037704,568.7888198777998,661.0138853843986]
["Non uso",544.2699492608,166.450393672,35.6303501946,117.84755507259999,0,31.1655044165,20.2448095594,36.3260869566,39.4509803922,69.7968345222,9.347826087,18.0096083877]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.39222232862874673,0.4328871394730371,0.3518508915217152,0.4724081252485673,0.36965568995083076,0.28067578046780217,0.38136660789866683,0.39835283779771025,0.4277583174422559,0.2944819092073481,0.3340717419797073,0.3737136478535918]
["Voto 2",0.20178870590969744,0.19802836571673305,0.21044013278007836,0.20704664842321652,0.207570130386471,0.225449699376128,0.19206406751885838,0.19495461708784648,0.234975939679484,0.17081722158645804,0.16255199726480268,0.17890107099105698]
["Voto 3",0.10073866550033193,0.08945368197261153,0.08326969796244094,0.06220192525123031,0.1352679774321029,0.1695347028448083,0.11681250874977209,0.1192424416294319,0.13554511746990403,0.12496887648533507,0.16203202461677726,0.11226152532347072]
["Voto 4",0.03399420677781057,0.02505569624864337,0.03264205417297918,0.00970680913773978,0.04090251900923644,0.07202975025010776,0.052227342978264736,0.02482093031657012,0.04603172064315713,0.07323218305639437,0.054703971736293024,0.040127112435636415]
["Voto 5",0.01614440067257377,0.015855984002362215,0.02468961094598352,0.010366987541871722,0.010183282072515025,0.02107201109977755,0.018726591969176275,0,0,0.02908775790091588,0.021439968089363028,0.013594449542144723]
["Non so/Non risponde",0.24806010216487215,0.22951942034033204,0.29480739633567615,0.22971184300222555,0.236420401148843,0.22421405226145302,0.23124320591911807,0.25486220995341846,0.14162438412629183,0.29453440701777256,0.2609123026951856,0.2739386180614534]
["Non uso",0.00705159034593491,0.009199712246281154,0.002300216281122612,0.008557661395150155,0,0.007024003699925849,0.007559674966146783,0.007766963215022896,0.014064520638903876,0.012877644745782253,0.004287993617872605,0.0074635757926408905]
["Utenza Residente",0.9999999999999676,1,0.9999999999999961,1,0.9999999999999991,1,1,1,0.9999999999999967,1.0000000000000062,1,0.9999999999999949]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",20.25501963633805,17.12447636659529,20.003255918711766,10.801158993345986,24.40528515877497,34.1635621054492,24.66725621815056,19.537438518558506,21.505916378200002,32.817322048614216,32.41372625048131,23.098190097667963]
["voto medio",1.764982151290352,1.6771833845883273,1.816147884519749,1.5277967454727144,1.8401832258662842,2.1250510082113614,1.8634786776312373,1.6888017166055365,1.7629431144329832,2.0927168993584644,2.002297402093762,1.8045992517211986]
["voto modale*",1,1,1,1,1,1,1,1,1,1,1,1]
["voto mediano**",1,1,1,1,2,2,1,1,1,2,2,1]
["indice di eccedenza***",-84.43262118548101,-87.82077262200576,-81.49465276277786,-94.26076431173416,-83.73870565488721,-68.92605844674131,-77.97776861640003,-91.96900485052028,-87.01074202564894,-63.94767334309217,-73.41192856787292,-82.27994475114912]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

{"sheet":"tavola19","index":19,"n_rows":39,"n_cols":13,"rows_kept":39,"cut":false,"hidden":false,"merged":[[26,0,26,12],[2,0,3,0],[2,1,3,1],[2,2,2,12],[5,0,5,12],[6,0,6,12],[16,0,16,12]],"flags":["formulas_cached_only"]}
["Tavola 19 - Soddisfazione rispetto al funzionamento del condizionamento/riscaldamento (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Funzionamento del condizionamento/riscaldamento\n(valori assoluti)"]
[]
["Voto 1",14137.22431186686,3902.2015125775074,2290.8976850949975,3053.266521781505,733.5688250422994,966.0980939074011,558.0264376419999,679.6277619374998,368.5714523105,663.4784413930001,413.85093167879967,507.6366485012992]
["Voto 2",17491.119152722684,4233.389306005207,3318.0863203587965,3250.238644670106,1286.4018010282005,903.767085074401,569.5354742363999,1231.4812900902014,660.9140910614994,1106.6970793856012,443.30745341789964,487.3006073942993]
["Voto 3",23138.619902954,5714.390365540507,4892.976743354205,4104.463637261308,1623.9403945103027,1082.819153879401,838.6805078442012,1524.6217034898038,859.9755732817987,1414.8156960869026,448.9751552813996,632.9609724242987]
["Voto 4",13938.011476477546,2613.761842130204,2751.4009754527974,2266.377496789303,1002.889365351199,959.3863319365007,427.4058252437997,899.4830719871997,555.0603190437998,1358.4632172907027,598.8198757788,504.9631554731992]
["Voto 5",5768.746820751997,815.1994848473001,1627.167566210199,779.4763014916996,342.8587049741999,445.48721524810014,200.59925317440005,153.04650748370003,251.08507809949998,687.7920969528002,256.3509316778999,209.68368059220012]
["Non so/Non risponde",2710.278335247299,814.0574889031003,609.4707095335998,317.1773980046,230.34090909100001,79.4421199441,83.75250186699999,188.73966500359995,109.3934862082,188.75346889570002,18.695652174,70.45493562239997]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.18316262841861924,0.21567465387590146,0.1478952669525053,0.22171712452122844,0.14053042625338924,0.21773678023655665,0.20837432324136518,0.14531275645470632,0.13139802221383343,0.12241299656686863,0.18983987691611454,0.2103757349770732]
["Voto 2",0.2266158679612037,0.23397940120512434,0.21420828407732706,0.23602052462932677,0.2464371266338867,0.20368877283670492,0.2126719470630106,0.26330581357543426,0.2356199968129231,0.20418765302299757,0.203352042851427,0.2019480345597773]
["Voto 3",0.2997851873827115,0.315834320761582,0.3158797122887495,0.298051240814883,0.3110996924350903,0.2440430817854108,0.3131742000902765,0.3259828316212122,0.30658665714088124,0.2610361062888713,0.2059519060915541,0.2623128770917019]
["Voto 4",0.18058161635149061,0.1444626011236198,0.17762433669799665,0.16457610172024903,0.19212439949266963,0.2162241000537945,0.15959888918691406,0.19232051998903935,0.19788246668190726,0.2506389699796183,0.2746880164111852,0.20926778096626034]
["Voto 5",0.07474018994545893,0.04505607057133302,0.10504632448093665,0.056602737745391346,0.06568174424796615,0.10040279811789835,0.0749063678767051,0.03272322161299158,0.08951339682674689,0.12689891087679098,0.117592170493975,0.08689750542541662]
["Non so/Non risponde",0.035114509940486406,0.0449929524624401,0.03934607550248006,0.023032270568922694,0.04412661093699679,0.01790446696963736,0.03127427254173124,0.040354856746615896,0.038999460323705194,0.03482536326485927,0.00857598723574521,0.029198066979765815]
["Utenza Residente",0.9999999999999704,1,0.9999999999999951,1,0.9999999999999987,1,1,1,0.999999999999997,1.000000000000006,1,0.9999999999999952]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",57.53086758983601,52.91615321159807,62.30655579539361,53.14710656644605,59.51686098651597,57.08914877426374,56.536070182722284,57.419826182327775,61.80876036236311,66.16149687743106,60.34069028938921,57.527508391533225]
["voto medio",2.7275540659857787,2.548952054541045,2.8727097977698572,2.588857252537236,2.7865720570461243,2.773817689268159,2.6696598845939072,2.691381376384848,2.8735622136631496,3.0574229196116725,2.926207719056006,2.753155917241216]
["voto modale*",3,3,3,3,3,3,3,3,3,3,4,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",-23.22306717667166,-40.69876145970898,-12.319489264124016,-34.843579976542,-20.03205307879938,-14.199350564420369,-28.455583650259953,-28.970450831336674,-12.166941692865754,7.233978693689662,-0.11607450533711412,-16.395240289624407]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 20 - Soddisfazione rispetto al funzionamento delle porte (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Funzionamento delle porte\n(valori assoluti)"]
[]
["Voto 1",8136.004895610514,2117.8366489468026,1454.7528375989984,2216.8845994266026,264.01522298430007,396.57973035690026,186.31695295060007,319.04561653519994,161.4170820874,492.7869512759996,361.16459627489974,165.2046571728]
["Voto 2",15538.829490626465,4130.580862607208,3136.5343111781967,3223.3042576305056,839.8822898792992,721.0599721042008,482.5937266631997,957.1368496055997,296.8223662352,983.9398488236009,454.9223602502996,312.0526456491]
["Voto 3",22610.441879296694,5380.9185802244065,4640.164033784402,3875.8416872463076,1711.655660376203,1146.9776847950016,788.530694550601,1536.941375620904,1001.6671651730983,1271.0129174219023,527.4378882008996,729.2941919030983]
["Voto 4",19273.989779690597,3943.080999617804,4028.3565600965967,2982.2145806579047,1503.449828472702,1232.533240350501,701.5889469774006,1387.8394511743027,800.799102693499,1564.0531246688033,492.31366459829957,637.7602803827987]
["Voto 5",11467.344758942641,2490.474927386902,2230.192257346399,1438.7473278674015,854.9288164664993,925.7949790779,508.38506348139975,457.8736635776999,544.2942838161,1108.2071578144023,344.1614906843998,564.284791423499]
["Non so/Non risponde",157.3891958534,30.1079812207,0,34.0075471698,46.0681818182,14.0543933054,10.5846153846,18.1630434783,0,0,0,4.4034334764]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.10541051118895269,0.11705281871145505,0.09391561249829308,0.16098210728537093,0.05057762892422247,0.0893801510835708,0.06957317137791555,0.06821586840618885,0.05754619682249364,0.09092010171136064,0.16567183315295522,0.06846442485382193]
["Voto 2",0.20132189949499768,0.22829717916356254,0.20248768955308272,0.234064647275496,0.16089699039841923,0.16251069914488242,0.1802067687310662,0.2046476052185665,0.10581902539559306,0.18153871749497277,0.20867998176535044,0.1293214445288451]
["Voto 3",0.2929420848788616,0.2974033372145732,0.2995586852022597,0.2814495452216054,0.3279033832140074,0.2585029715568209,0.29444760812110016,0.3286169287200194,0.3571005936439228,0.2345042283064218,0.2419439854122804,0.3022354711565556]
["Voto 4",0.2497148344175598,0.2179340628760832,0.2600617533954411,0.2165575906367169,0.28801720851982876,0.2777852694057491,0.26198242978915565,0.2967371073715362,0.2854898761825255,0.28857068720801743,0.22583195623684083,0.26430181532563674]
["Voto 5",0.1485715272457928,0.1376485340953063,0.14397625935091843,0.10447660502995844,0.16377946675612196,0.20865336467883908,0.18983758905150122,0.09789900867617757,0.19404430795546182,0.2044662652792337,0.15787224343257386,0.23385196494890031]
["Non so/Non risponde",0.002039142773804853,0.0016640679390202652,0,0.0024695045508535103,0.008825322187399356,0.003167544130140188,0.003952432929264076,0.003883481607511448,0,0,0,0.0018248791862353643]
["Utenza Residente",0.9999999999999695,1,0.9999999999999949,1,0.9999999999999993,1,1,1,0.9999999999999968,1.0000000000000064,1,0.9999999999999951]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",69.264084010618,65.40743583554365,70.35966979486224,60.39752605427929,78.66424313932836,74.73087390511907,74.92289039532966,72.60727348793522,83.66347777819128,72.75411807936685,62.564818508169445,80.18525354334402]
["voto medio",3.1349902313911255,3.030879700399625,3.1576953575476088,2.8691588259757013,3.3566716358870186,3.3549453023604143,3.32358343824193,3.1520462515141934,3.4526670730528704,3.334124296848785,3.001552795030728,3.466606952302364]
["voto modale*",3,3,3,3,3,4,3,3,3,4,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",12.986030240667315,1.4598549377795933,15.36669931100011,-10.33578101339986,36.232844374600944,31.767359808793707,28.79704825441384,18.243103712274973,49.17860536097438,28.815068800825667,1.2337326755721936,43.1600514555854]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 21 - Soddisfazione rispetto al senso di sicurezza nel viaggio (furti, molestie) (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Senso di sicurezza nel viaggio (furti, molestie)\n(valori assoluti)"]
[]
["Voto 1",6218.661694026212,1513.393032644401,1587.4279617723982,1303.3962659288004,233.89258147490006,270.0901906083,108.11097834239999,233.44084105419995,231.35958790339998,439.8265552361997,118.12111801290001,179.60258104830004]
["Voto 2",8536.765298305214,2299.0555342431035,1756.087934158198,1448.5177714113006,482.8464837044997,326.3077638299001,303.16370425800005,521.3708125432997,416.9818876711,596.6651761950998,175.34161490759993,210.42661538310008]
["Voto 3",20328.96507270209,5155.965218027308,3969.633398484396,3962.039415192508,1453.8447684381015,947.159460713701,834.0584017952011,1420.853884530503,501.3035892334,1025.089942865801,528.5714285735996,530.4455648474991]
["Voto 4",25314.07025945693,5728.587859192707,4990.730513368606,4224.329349007007,1724.0495283011032,1758.0609019022013,852.9628080680014,1664.0826799690049,1080.5691259574978,1729.309964868904,635.0776397541001,926.3098890680975]
["Voto 5",15705.37833746226,3274.995433041401,3085.675160034598,2519.915677170804,1226.1417238419003,1047.9986052977006,570.0439133694001,739.3273342828998,544.2942838161,1481.096472553104,677.2826086983004,538.6071253559992]
["Non so/Non risponde",1080.1593380675,121.00292285489999,100.4450321864,312.8015212881,99.22491423670002,87.38307763809999,9.6601941748,97.92444761210001,30.4915254238,148.0118882856,45.6055900623,27.608224304700002]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.08056931091967746,0.08364522371326381,0.10248082387165396,0.09464790254367453,0.04480700794540712,0.060872253912309056,0.04037004419047251,0.04991251679593734,0.08248113650729495,0.08114881092911816,0.054183999088267605,0.07443123955562633]
["Voto 2",0.11060278423381409,0.12706878540002317,0.11336913713090178,0.10518609915122053,0.09249932638022183,0.07354243043286983,0.11320526671288939,0.11147547841440898,0.14865664444574375,0.11008582586615964,0.08043193344352863,0.0872053938592739]
["Voto 3",0.26338315029923454,0.28497016625359095,0.256270716493428,0.2877089111315764,0.27851432345572397,0.21346843829521267,0.31144824562836965,0.30379599840344906,0.1787178571238687,0.18913098576843487,0.24246395806030585,0.21982824900364883]
["Voto 4",0.3279704376483403,0.3166190161494224,0.3221904785905166,0.3067554534171423,0.3302776874141811,0.3962273837967559,0.3185073965890661,0.35580129997259974,0.3852296349217304,0.3190608791268289,0.2913200182346502,0.38388308705558993]
["Voto 5",0.2034797151930147,0.18100897767317256,0.1992043357026254,0.18298712346024817,0.23489305054455098,0.23619531334236823,0.21286180484232306,0.15807725770454636,0.19404430795546182,0.2732650318361304,0.31068009573191163,0.2232105782653455]
["Non so/Non risponde",0.013994601705887006,0.006687830810527524,0.006484508210869575,0.022714510296139277,0.019008604259914384,0.0196941802204866,0.0036072420368827066,0.020937448709058663,0.010870419045897441,0.027308466473334386,0.020919995441337606,0.01144145226051049]
["Utenza Residente",0.9999999999999679,1,0.9999999999999953,1,0.9999999999999994,1,1,1,0.999999999999997,1.0000000000000062,1,0.999999999999995]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",80.6114555270955,78.78672831671572,78.2741222671976,79.55213662739953,86.0033090074106,86.28849470919077,84.58687001927748,83.51606901953824,76.63220417186535,80.33964209579155,86.25077298024517,83.64926045255383]
["voto medio",3.469762602479234,3.386865026513046,3.404893902959832,3.387039202038788,3.6299244304442113,3.686858181027069,3.5522778510602606,3.4705065092807525,3.4647513755770025,3.6098618879964044,3.7393474227927985,3.601113987608102]
["voto modale*",4,4,4,4,4,4,4,4,4,4,5,4]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",47.08934144113013,40.50500796509719,41.444153085796614,42.04153449972568,60.90795280218122,64.94310590727761,55.15686069813918,52.20021056270634,42.95793751338706,51.18829365710176,63.45017647342378,57.94711521564611]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 22 - Soddisfazione rispetto al personale di bordo (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Personale di Bordo\n(valori assoluti)"]
[]
["Voto 1",3288.9764536085036,906.6654244536,884.6672344853994,582.5041786030998,113.40201543730002,59.274291027299995,69.4702016432,232.80791161749997,89.6679960121,226.63545548110005,36.2577639753,87.62398087259999]
["Voto 2",4832.958945509803,1360.569134652501,832.7445892883995,1072.0770325000997,243.63379073750005,160.71176197079998,196.90156833520007,360.5821454022999,60.9830508476,213.59961318720005,155.5124223609,175.6438362273]
["Voto 3",17765.960071878537,3869.809539468406,3972.6791586741956,3427.0099772790068,1084.4003001708993,772.3933054375009,601.2893203902,1181.5696721291008,619.6565304099997,1174.7358848798012,485.5124223620996,576.9039606773989]
["Voto 4",27497.840899152532,6773.308690013909,5194.666337931209,4689.325535907809,1864.037307031404,1753.7749883734025,990.9787901446016,1752.2191731968057,1089.5285809258978,1807.5250186323033,721.4751552825005,861.0013217129978]
["Voto 5",17913.40950971069,3764.146106209906,2974.674855207597,2803.7646547462045,1553.9539022289023,1549.0725244038022,719.0604929074005,851.4702423361997,764.0212695261991,1602.7521381184026,754.3322981397007,576.1610258864989]
["Non so/Non risponde",2795.1462215756983,752.6995305175004,758.7926267272,622.9057591624999,138.2045454546,68.4444444444,31.753846153799998,145.3043478264,39.4509803922,176.534653466,8.2142857143,52.841201716799986]
["Non uso",3089.707898584102,665.801574688,871.7751976905995,573.4128617997998,222.36813893660002,73.32868433269999,68.5457804334,153.04650748370003,141.6915918913,218.21723623990005,18.695652174,82.82467291409999]
["Utenza Residente",77184.00000002244,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989894,2678.00000000779,4676.999999992006,2805.000000005306,5420.000000004658,2180.0000000087966,2413.000000007707]
[]
["indicatori di sintesi"]
[]
["Voto 1",0.04261215347232001,0.05011139249728674,0.05711215200033135,0.042299337637293086,0.021724524030145725,0.013359091960206222,0.02594107604294172,0.049777188714538775,0.03196720000425326,0.04181465968282385,0.016632001823464998,0.036313295015466276]
["Voto 2",0.06261607257344007,0.07519864780037662,0.05376014133558092,0.07785034002615758,0.046673139988051796,0.03622081631083301,0.07352560430717973,0.07709688804851746,0.021740838091794883,0.03940952272823182,0.07133597355975801,0.07279064907863199]
["Voto 3",0.23017672149504265,0.21388434971909526,0.25646734400729493,0.24885701672205204,0.2077395211056474,0.1740800778542394,0.2245292458508032,0.25263409709880696,0.22091141904058023,0.21674093816951873,0.22271212034868829,0.2390816248137407]
["Voto 4",0.35626348594455504,0.3743607301173095,0.33535612252612285,0.34052178751785045,0.357095269546437,0.39526143528902347,0.3700443577825687,0.3746459639084457,0.38842373651473683,0.33349170085438185,0.3309519060915547,0.356817787695917]
["Voto 5",0.23208708423644128,0.2080443324053011,0.1920384025310975,0.2035992051954476,0.29769231843481486,0.34912610421621154,0.26850653207815867,0.18205478775660786,0.2723783492066859,0.29571072658985703,0.3460239899709435,0.23877373637988342]
["Non so/Non risponde",0.036214062779525366,0.04160169847550665,0.048985966864233135,0.04523315366803918,0.026475966562198073,0.015425838279142642,0.011857298787792245,0.031067852860091585,0.014064520638903876,0.03257096927414175,0.0037680209698471813,0.021898550234824374]
["Non uso",0.04003041949864226,0.036798848985124616,0.056279870735334844,0.04163915923316114,0.04259926033270478,0.016526636090346408,0.025595885150560348,0.03272322161299158,0.0505139365030417,0.040261482701053966,0.00857598723574521,0.03432435678153148]
["Utenza Residente",0.9999999999999667,1,0.9999999999999954,1,1,1,1,1,0.9999999999999967,1.000000000000009,1,0.9999999999999951]
[]
["( voto medio - voto mediano - voto modale - indice di eccedenza )"]
[]
["% soddisfatti (% voti 3-5)****",88.60864979672564,86.40298234201585,87.60835363227216,86.84196313823409,92.65271845865078,94.87836010543525,89.66630207587211,86.44810220201117,94.25841338526898,91.23953566061584,91.09325755991216,88.43964905429316]
["voto medio",3.728111780656097,3.667348445616262,3.6163266201578876,3.6409521810334478,3.9263452249652073,4.064590958815746,3.8120640497716476,3.6004047372521093,3.9060141957372196,3.8648645152092618,3.929878334619506,3.7299901920357925]
["voto modale*",4,4,4,4,4,4,4,4,4,4,5,4]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",69.65644664507387,64.58743361607017,65.25832453109858,63.82508425509547,81.08433106756728,87.5108460907556,73.04490181129313,62.879242626647034,84.96647246673066,77.13368804482138,77.00014898688812,69.03515092059772]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 23 - Soddisfazione rispetto alla comunicazione a bordo in caso di ritardi o anomalie (frequenze e indicatori statistici per direttrice) "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Comunicazione a bordo in caso di ritardi o anomalie\n(valori assoluti)"]
[]
["Voto 1",15739.645511964778,4189.083831132308,3758.5425594887956,2921.951773189104,703.4461835328995,608.6248256610006,579.1956684111999,778.8180684229997,392.7766699908,845.1632066434004,502.79503105799955,459.2476944341994]
["Voto 2",15413.730996819362,3796.5380793190075,3197.9487349623964,2885.5865059759044,885.0662521433991,822.4974430477009,564.9133681873999,907.2252316444997,660.9140910614994,776.5919124175005,411.5838509333997,504.8655271265992]
["Voto 3",17698.586462274867,4110.673389234005,2916.306191613197,2944.1707201419053,1522.947041165402,947.159460713701,647.3254667678003,1464.2892017077033,674.3532735140993,1592.6998651488032,408.1832298152997,470.4786224528993]
["Voto 4",14972.569549749735,3310.813393983106,3011.014201437798,2669.7526227401045,856.7120497421992,1279.580660155001,446.7262135933997,881.3200285088997,541.6211365912,1057.0047908026015,464.2701863372996,453.7542658580994]
["Voto 5",7775.988991064495,1464.5195739947012,1704.874284996799,1137.3948434260003,707.8672813033994,523.7001394691002,316.521583272,334.6769422667,406.2158524434,635.6487277772002,239.64285714389987,304.9269049713]
["Non so/Non risponde",2989.944411143297,692.4835680761004,496.1336405524,672.7382198954999,322.47727272739996,85.5555555555,63.507692307599996,145.3043478264,59.176470588300006,238.3217821791,82.14285714300003,132.10300429199992]
["Non uso",2593.534077004001,528.8881642645999,405.18038695319996,539.4053146299998,221.48391938250003,169.8819153879,59.8100074684,165.36617961480002,69.942505816,274.5697150361,71.3819875779,87.62398087259999]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Voto 1",0.20392368252435938,0.2315306378782637,0.24264316071579486,0.21218152444916283,0.1347598052745739,0.1371703461037609,0.21627918909989333,0.16652086132656205,0.1400273333297886,0.15593417096728257,0.23063992250273885,0.19032229359002586]
["Voto 2",0.19970111677050728,0.2098346365621073,0.20645246836419834,0.2095408108326351,0.16955292186664225,0.18537242349550925,0.21094599260110378,0.19397588874193933,0.2356199968129231,0.14328264066731194,0.1887999316200637,0.20922732164317717]
["Voto 3",0.22930382543363478,0.22719689323125733,0.1882702512338488,0.21379498367164512,0.2917523067368231,0.21346843829521267,0.24171974113738479,0.3130830022899735,0.2404111492024327,0.29385606368033756,0.18724001367598744,0.19497663591023473]
["Voto 4",0.19398540565072211,0.18298863615665772,0.1943843900217489,0.19386773819914271,0.16412108232617958,0.2883886996073734,0.16681337326067947,0.1884370383815279,0.19309131429239765,0.19501933409625277,0.21296797538322304,0.18804569658377537]
["Voto 5",0.1007461260243342,0.08094398795083141,0.11006289767568012,0.08259348220362528,0.13560675887045556,0.11803023201944854,0.11819327231929755,0.07155803768810605,0.14481848571929826,0.11727836305842289,0.10992791612061141,0.12636838167025527]
["Non so/Non risponde",0.038737878461111354,0.038273562597466115,0.03202928602661397,0.048851805961482316,0.06177725531179549,0.019282297848928306,0.02371459757558446,0.031067852860091585,0.021096780958355817,0.043970808520091234,0.03768020969847182,0.05474637558706089]
["Non uso",0.03360196513530316,0.02923164562341726,0.026157545962109608,0.03916965468230763,0.04242986961352845,0.038287562629769435,0.02233383400605898,0.03535731871179873,0.024934939684801316,0.05065861901030686,0.03274403099890457,0.03631329501546626]
["Utenza Residente",0.9999999999999721,1,0.9999999999999946,1,0.9999999999999984,1,1,0.9999999999999991,0.9999999999999973,1.0000000000000058,1,0.9999999999999953]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",56.49001452647511,52.668338919267896,52.31584731095851,53.75742771540408,66.0286729657402,65.77541866783874,55.215212611963935,61.385339547395255,60.622660284263226,66.95090157189323,54.878357151065366,56.04226126724269]
["voto medio",2.771391686216203,2.648234710636309,2.705643737167029,2.6986232183505217,2.995827235901614,3.068690553525932,2.7480957515484383,2.790627926455094,2.965463864517886,2.9717519840312283,2.7662848166737017,2.8359744374003384]
["voto modale*",3,1,1,3,3,4,3,3,3,3,1,2]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",-15.592794507722473,-25.157121650042974,-19.19576684512712,-20.805576656213564,-0.7590360954061909,11.50625086153012,-19.96801191319341,-16.19709877958868,-5.288648734103416,2.139096510723808,-13.005430923641065,-11.924351021736468]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 24 - Percezione del miglioramento del servizio ferroviario regionale (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Secondo Lei il servizio Ferroviario del treno regionale, negli ultimi anni, è migliorato, rimasto uguale o peggiorato?\n(valori assoluti)"]
[]
["Migliorato",21534.81993255592,4837.2619243355,3969.987896502183,3388.2869900223927,2003.126072040103,1583.294746626,556.6860343554001,1317.086065571201,764.8878364918006,1913.0372972798054,612.9813664619994,588.1837028693989]
["Rimasto uguale",33302.249797081204,7844.140516251101,7148.598576272376,5861.067489873892,1986.2963121772032,1697.5574151518006,1187.8803584798027,2086.2631860268057,1354.9928547716995,2043.8042336509059,1076.9720496939017,1014.6768047315971]
["Peggiorato",14873.61427707025,3340.350377231699,2880.6758414185915,3603.7813098878946,783.1738850768994,848.7787075759002,658.3260642292003,655.6213471119996,444.80026587,746.719631641201,318.10559006339975,593.2812569633988]
["Non so",7405.061615576304,2041.1392009647989,1490.7376858113996,892.9479798478003,447.40373070299984,307.3691306362,275.1075429434001,618.0294012819996,240.31904287179998,707.6121047595009,171.94099378949994,212.45480196690016]
["Utenza Residente",77115.74562228129,18062.892018783197,15490.000000004602,13746.083769631983,5219.999999997202,4436.999999989911,2678.000000007798,4676.999999992025,2805.000000005298,5411.173267331413,2180.000000008799,2408.5965665313265]
[]
["(valori percentuali)"]
[]
["Migliorato",0.2792532155240395,0.26780107633403,0.25629360209819263,0.24649107679001914,0.3837406268278116,0.356839023355781,0.20787379923591454,0.28160916518568463,0.2726872857363123,0.35353465926313676,0.2811841130548281,0.24420183564259385]
["Rimasto uguale",0.43184760165839703,0.4342682505157067,0.46149764856489683,0.4263808942312889,0.3805165349000513,0.3825912587684608,0.44356996208974747,0.44606867351515145,0.4830634063348094,0.3777007559506283,0.49402387600438297,0.42127304291264345]
["Peggiorato",0.1928738956882078,0.18492887926020612,0.18597003495272665,0.26216785597141584,0.1500333113174941,0.19129562938423036,0.24582750717971744,0.14017989033849,0.1585740698285775,0.1379958827320004,0.14591999544133752,0.24631823577569753]
["Non so",0.09602528712938667,0.1130017938900517,0.09623871438418055,0.06496017300727586,0.08570952695464361,0.06927408849152555,0.1027287314946225,0.13214227096067,0.08567523810030164,0.13076870205423463,0.07887201549945227,0.0882068856690521]
["Utenza Residente",1.0000000000000309,0.9999999999999946,0.9999999999999967,1,1,0.9999999999999978,1,0.999999999999996,1,1,1,0.999999999999987]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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[" Tavola 25 - Percezione degli interventi migliorativi del servizio ferroviario regionale (segnalazioni per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Quali  sono a suo avviso gli interventi che hanno contribuito a migliorare il servizio?\n(segnalazioni - valori assoluti)"]
[]
["Sistema integrato Pegaso",561.6653245611,121.00292285489999,106.8910505838,68.0150943396,60.2452830188,126.4895397486,9.6601941748,0,19.7254901961,30.6893076405,9.347826087,9.598615917]
["Memorario",6025.248247913701,1497.4825450759013,1127.633667450199,607.4204089695997,710.5347341331994,547.5230125511004,177.58117998560004,607.6085174609997,19.7254901961,619.7532914586,17.5621118013,92.42328883109997]
["Interventi per la sicurezza delle persone  ",879.9302553810998,272.1138269305,87.55299539159999,83.8400079028,188.70861921080004,0,29.9050037342,61.5983606555,0,91.6594094894,54.953416149300004,9.598615917]
["Pulizia dei mezzi",2895.0809139692024,711.2490455051,664.4391149203998,396.6415291908999,220.59969982840005,118.54858205459999,70.39462285299999,158.25694939419998,190.10202725189998,175.71762660180002,98.29192546620001,90.83979090269999]
["Strumenti di informazione",1744.8049252964988,422.65373303399997,388.88809195079995,362.63398202109994,122.25900514580002,34.2222222222,90.6394324124,79.76140413380001,104.913758724,56.7609922283,28.043478260999997,54.028825163099995]
["Modernizzazione e comfort delle vetture",6566.0077359487,1192.9767450363006,1377.400616830199,1076.4529092165997,668.8876500854994,458.3124128304002,88.7905899928,287.2970420523999,190.10202725189998,720.6479470534002,332.2670807465998,172.8727148526]
["Puntualità",9684.672590495104,2283.1450466746032,1665.8436765945987,1828.9948236687019,820.3850771865992,685.0102277994006,198.75041075480004,520.7378831065998,465.39232303169996,702.9944817068001,209.33229813749992,304.08634183379996]
["Migliore organizzazione delle coincidenze",143.2741768094,0,35.6303501946,34.0075471698,45.1839622641,14.0543933054,0,0,0,0,0,14.3979238755]
["Aumento della velocità",117.4463674245,0,29.1843317972,24.9162303665,15.0613207547,31.1655044165,0,12.3196721311,0,0,0,4.7993079585]
["Istituzione nuove tratte - Riqualificazione rete ferroviaria",506.08991748680006,211.8978644891,29.1843317972,0,106.31346483700001,28.1087866108,29.9050037342,0,0,96.27703254210002,0,4.4034334764]
["Cortesia/Gentilezza del personale",197.3573381313,75.5554520378,0,24.9162303665,23.0340909091,14.0543933054,9.6601941748,0,0,13.0358422939,18.695652174,18.4054828698]
["Altro",545.3868343732,196.5583748927,136.075382381,0,15.0613207547,62.331008833,10.5846153846,12.3196721311,19.7254901961,60.9701018489,9.347826087,22.4130418641]
["Totale segnalazioni",29866.9646277906,6984.635556530906,5648.723609891596,4507.838763212101,2996.2742281286983,2119.820083677401,715.8712472012,1739.8995010656995,1009.6866068478,2568.5060328637,777.8416149098998,797.8673834616001]
["Utenti che non hanno fornito segnalazioni",108.13444431799999,30.1079812207,29.1843317972,0,0,17.1111111111,10.5846153846,12.3196721311,0,8.8267326733,0,0]
[]
["(segnalazioni - valori percentuali*)"]
[]
["Sistema integrato Pegaso",0.018805571023393582,0.01732415698364642,0.018923044915247912,0.01508818258866367,0.020106732038484263,0.059669941200467216,0.013494317885468787,0,0.01953625022092961,0.01194831051507542,0.012017647176260674,0.012030340023871855]
["Memorario",0.20173620998992747,0.2143966614944851,0.1996262776028865,0.13474758989311694,0.23713942050523154,0.2582874918333983,0.24806301507411954,0.34922046767002096,0.01953625022092961,0.24128940463013804,0.02257800491085101,0.11583790833774336]
["Interventi per la sicurezza delle persone  ",0.02946165659440138,0.038958915569483506,0.01549960689141953,0.01859871488461558,0.06298109079577027,0,0.04177427694032669,0.035403401528519673,0,0.03568588444668994,0.0706485936158937,0.012030340023871855]
["Pulizia dei mezzi",0.096932545708893,0.10183051638822507,0.11762641630347903,0.08798928933036403,0.07362466951704018,0.055923888525928785,0.09833419505004248,0.09095752329215946,0.1882782498674422,0.06841238617060497,0.1263649611721861,0.11385324527064333]
["Strumenti di informazione",0.058419224954416475,0.06051192358043682,0.06884530361333488,0.0804451980360322,0.040803676778996295,0.01614392772561731,0.1266141541049004,0.04584253520674363,0.10390725004418593,0.02209883547169074,0.036052941528782016,0.06771654824225598]
["Modernizzazione e comfort delle vetture",0.21984181579132298,0.17080014202327579,0.2438428062612595,0.2387957879064786,0.2232397968804239,0.2162034487546384,0.12403150753705973,0.16512277972171877,0.1882782498674422,0.2805708601937483,0.4271654722216006,0.2166684820509649]
["Puntualità",0.32426035625607946,0.3268810560258615,0.29490621096728925,0.4057365224761134,0.27380173332764834,0.32314545610449413,0.2776342974128978,0.2992919319694296,0.4609274995581407,0.27369781215698047,0.26911943784564374,0.38112391625097064]
["Migliore organizzazione delle coincidenze",0.004797078598207677,0,0.00630768163841597,0.007544091294331835,0.015080049028863198,0.006629993466718579,0,0,0,0,0,0.01804551003580778]
["Aumento della velocità",0.003932316821884824,0,0.005166535630473177,0.0055273117951418725,0.005026683009621066,0.014701957329527235,0,0.007080680305703935,0,0,0,0.006015170011935927]
["Istituzione nuove tratte - Riqualificazione rete ferroviaria",0.016944805868082547,0.030337712365102177,0.005166535630473177,0,0.03548188741836135,0.013259986933437159,0.04177427694032669,0,0,0.03748367000515005,0,0.005519004245160912]
["Cortesia/Gentilezza del personale",0.0066078806665094796,0.010817379292918542,0,0.0055273117951418725,0.0076875776899385405,0.006629993466718579,0.013494317885468787,0,0,0.0050752624783076605,0.024035294352521348,0.02306834851419368]
["Altro",0.018260537726881316,0.02814153627656496,0.02408958054572109,0,0.005026683009621066,0.02940391465905447,0.01478564116938912,0.007080680305703935,0.01953625022092961,0.023737573931614523,0.012017647176260674,0.028091186992579575]
["Totale segnalazioni",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["(*): le percentuali sono calcolate sul totale delle segnalazioni fornite"]

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["Tavola 26 - Valutazioni di sintesi sul servizio ferroviario regionale (indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","MODALITA' DI VOTO","Totale","DIRETTRICE"]
[null,null,null,"Firenze - Empoli- Pisa-Livorno","Firenze-Prato-Pistoia-Lucca-Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Efficienza","% soddisfatti (% voti 3-5)****",72.76322611732554,71.4276425898162,67.77658568634175,72.66585054022514,78.7904903567086,78.62613247415553,68.34230074852965,72.92395945032153,81.50600474872525,77.37624175610009,78.10019749543628,70.88664664794604]
[null,"voto medio",2.974144282290286,2.9362178803382752,2.852301927511389,2.9627588255890855,3.118002265359065,3.1173372401059867,2.8638745347487204,2.954247598955549,3.1456680254523155,3.1095734025757027,3.226557588040927,2.9650869780382956]
[null,"voto modale*",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
[null,"indice di eccedenza***",1.5020733793374481,-7.9886170389466615,-11.731998328245687,3.4846024297438016,21.688971324113147,21.22394141917088,-16.367748571135266,-0.8134469197954642,30.632641609260048,18.260236497755102,27.738455530619216,-3.5561637923958953]
[]
["Velocità / tempo di percorrenza","% soddisfatti (% voti 3-5)****",75.74283608314465,80.64381652350272,68.03136016919359,74.9937248281434,81.48787677747193,78.94530122110287,66.29152726626265,76.11953173366162,83.66609478583564,80.75269136258483,68.3017544372412,70.73339883324797]
[null,"voto medio",3.2041122540453353,3.334353693932527,2.9939537386742856,3.1650305183965943,3.3162615962329025,3.382359585712238,2.989094785309032,3.167916198009986,3.478886982619452,3.3500408391768666,2.985736520207782,3.095826047787615]
[null,"voto modale*",3,4,3,3,3,4,3,3,4,3,3,3]
[null,"voto mediano**",3,3,3,3,3,3,3,3,4,3,3,3]
[null,"indice di eccedenza***",26.382905451734047,41.67742757359416,2.5074292552429007,23.29832203190221,42.30243094109703,40.17736925101939,-1.0117377530087708,24.442212373126033,51.88034052106658,40.88600477173273,2.6207980245802722,14.318612924125073]
[]
["Accordo con \"Treno mezzo del futuro\"","% soddisfatti (% voti 3-5)****",89.34135071240276,89.27007185521774,89.09628730933166,89.57557982732811,88.39164754383434,94.07297181050319,85.9842493143132,86.9941983330765,90.11622391939179,90.69512066693996,90.030045067603,87.15469967737387]
[null,"voto medio",3.835878489405843,3.813092734242718,3.8604127602825966,3.8393054985225348,3.7872082499919104,4.081934096270844,3.700822309838264,3.6654349480682424,3.8538447761700554,3.931907546138652,3.728564274983824,3.8234339484423026]
[null,"voto modale*",5,5,5,5,4,5,4,4,4,5,4,5]
[null,"voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
[null,"indice di eccedenza***",71.60669567002869,70.74260059051363,71.41857680382333,72.13947631930992,69.42189444078582,85.27806344435022,62.05314084977819,63.142348606091325,73.30532323466436,76.12104150485392,71.70899052027119,67.42655262178671]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 27 - Valutazioni sull'efficienza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Come giudica l'efficienza del servizio ferroviario?\n( valori assoluti)"]
["Voto 1",5919.050942901397,1057.2053305571003,1633.2590865897987,1511.8174256641012,279.96076329310006,237.09716410919998,224.03330844000007,256.81432644299997,144.36473911619998,301.0499130559999,87.81055900650001,185.63832662640004]
["Voto 2",14509.798149822902,3961.275479074703,3207.7950115673952,2153.2453818035024,804.4395368777994,667.8991166883006,608.1762509356,986.3537063415995,362.285144567,885.4962738214008,371.9254658399997,500.9067823055992]
["Voto 3",33523.88818391281,8269.649239145609,6357.930355575997,5813.592749184298,2343.3321183520025,1936.4821013436017,1198.4649738644011,2125.1209907302077,1278.7640412121991,2341.462063950501,826.8478260903008,1032.2417244638973]
["Voto 4",17695.24061420327,3596.5537165937017,3393.456274991193,3181.8839869602007,1402.4564751278008,1146.3793584355003,497.80044809679987,1156.2973984302005,858.1689930224993,1371.0905461525026,602.2204968968999,488.9329194959993]
["Voto 5",3356.6800790199995,679.4280703681002,430.9644605428,747.8264743652999,282.6134219554,246.2673175263,100.29962658719998,66.808802566,95.9543037556,345.5920898546,210.46583851019992,150.45967298850002]
["Non so/Non risponde",2179.3420301597025,528.8881642646,466.5948107374,362.63398202109994,107.19768439110001,202.87494188699998,49.2253920838,85.604775481,65.4627783318,175.30911316970003,80.7298136649,54.8205741273]
["Utenza Residente",77184.00000002055,18093.000000003867,15490.000000004637,13770.999999998494,5219.999999997214,4436.999999989896,2678.000000007796,4676.999999992011,2805.0000000053046,5420.000000004668,2180.000000008799,2413.0000000077134]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07668753812836626,0.058431732192387904,0.10543957950867075,0.10978269012157915,0.05363233013280641,0.05343636784082485,0.08365694863306493,0.054910054830754465,0.05146693016610587,0.05554426440142816,0.04028007293859889,0.07693258459420084]
["Voto 2",0.18798971483492743,0.21893967164504816,0.2070881221153283,0.15636085845644745,0.15410719097284073,0.15052943806396699,0.22710091521054127,0.21089452776208772,0.1291569142838912,0.16337569627687049,0.17060801185252225,0.20758673116618234]
["Voto 3",0.43433727435613445,0.4570634631704992,0.410453864142937,0.42216198890312495,0.4489141989182477,0.43643950898084544,0.44752239501901125,0.4543769490557703,0.4558873587200645,0.4320040708392037,0.3792879936178732,0.4277835575883123]
["Voto 4",0.2292604764484681,0.19878150205012618,0.21907400096773255,0.23105685766905443,0.26866982282156116,0.25836812225334926,0.185885156122237,0.2472305748197938,0.30594260000744256,0.2529687354522734,0.2762479343552611,0.2026245004121162]
["Voto 5",0.043489325236047705,0.037551985318518485,0.02782210849210271,0.05430444226021216,0.0541405022903354,0.05550311415976127,0.0374531839383525,0.014284541921341484,0.034208307934195555,0.0637623782019008,0.0965439626189681,0.06235378076585953]
["Non so/Non risponde",0.02823567099604999,0.02923164562341718,0.030122324773225326,0.026333162589582428,0.020535954864206365,0.04572344870125354,0.018381401076794885,0.01830335161025149,0.02333788888829811,0.03234485482833008,0.03703202461677714,0.02271884547332149]
["Utenza Residente",0.9999999999999939,0.9999999999999971,0.9999999999999967,1,0.9999999999999978,1,1,0.9999999999999992,0.9999999999999978,1.0000000000000067,1,0.9999999999999928]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",72.76322611732554,71.4276425898162,67.77658568634175,72.66585054022514,78.7904903567086,78.62613247415553,68.34230074852965,72.92395945032153,81.50600474872525,77.37624175610009,78.10019749543628,70.88664664794604]
["voto medio",2.974144282290286,2.9362178803382752,2.852301927511389,2.9627588255890855,3.118002265359065,3.1173372401059867,2.8638745347487204,2.954247598955549,3.1456680254523155,3.1095734025757027,3.226557588040927,2.9650869780382956]
["voto modale*",3,3,3,3,3,3,3,3,3,3,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,3,3,3,3]
["indice di eccedenza***",1.5020733793374481,-7.9886170389466615,-11.731998328245687,3.4846024297438016,21.688971324113147,21.22394141917088,-16.367748571135266,-0.8134469197954642,30.632641609260048,18.260236497755102,27.738455530619216,-3.5561637923958953]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 28 - Valutazioni sulla velocità/tempo di percorrenza del servizio ferroviario regionale (voto da un minimo di 1 ad un massimo di 5) (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Come giudica il servizio ferroviario in termini di velocità/tempo di percorrenza?\n( valori assoluti)"]
[]
["Voto 1",5526.482329839304,710.1070495609001,1639.3506069693985,1124.2672132765001,287.93353344750005,304.3124128305001,293.50351008320007,250.3380256591,100.43403123979999,313.2687284856999,254.93788819979986,248.02933008690016]
["Voto 2",12846.383568410189,2736.4777589014016,3236.9793433645946,2239.443109749702,660.0306603769995,605.5681078553006,599.4404779706001,846.2598004256996,347.0393818551,706.3865644632001,418.66459627499967,450.0937671725994]
["Voto 3",25827.347103866145,5987.075190443105,5249.989241335791,4680.5737824748,1834.798885076103,1279.580660155001,881.018969382601,1689.3549536679047,879.7010634778997,1847.8580858103048,741.5838509346003,755.8124211080982]
["Voto 4",23724.390990915297,6634.682285674206,3830.8667539313906,4106.481793934399,1820.621783875503,1397.5309158501009,592.5535474252001,1494.138987880403,964.8893320057996,1672.957486072704,521.4906832319996,688.1774210336985]
["Voto 5",7817.415812848994,1737.775396869401,1296.2936398359993,1300.6989825151006,517.3902229843998,734.5160390501005,282.5029126218,311.93638631459993,447.47341309489997,757.1804180429006,188.36956521809995,243.27883630170018]
["Non so/Non risponde",1441.9801941402002,286.8823185548,236.5204145674,319.53511804799996,99.22491423670002,115.4918642489,28.980582524400003,84.97184604430001,65.4627783318,122.34871712990002,54.9534161493,27.608224304700002]
["Utenza Residente",77184.00000002055,18093.000000003867,15490.000000004637,13770.999999998494,5219.999999997214,4436.999999989896,2678.000000007796,4676.999999992011,2805.0000000053046,5420.000000004668,2180.000000008799,2413.0000000077134]
[]
["(valori percentuali)"]
[]
["Voto 1",0.07160139834470658,0.03924761231198521,0.10583283453640464,0.08164020138527507,0.05515968073709841,0.06858517305188033,0.10959802467600659,0.05352534224065162,0.035805358730698775,0.05779865839214577,0.11694398541228022,0.10278878163535321]
["Voto 2",0.1664384272440761,0.15124510909748615,0.2089721977639526,0.16262022436641835,0.1264426552447034,0.13648143066411528,0.22383886406603998,0.18094073132930194,0.12372170476094249,0.13032962443959256,0.19204797994188524,0.18652870583139688]
["Voto 3",0.33462047968308545,0.3309056093761027,0.33892764630950417,0.3398862669722832,0.35149403928679734,0.2883886996073732,0.3289839318073324,0.3612048222516122,0.3136189174603337,0.3409332261639692,0.34017607840899405,0.3132252055970502]
["Voto 4",0.3073744686840405,0.3666988495922615,0.24731225009233337,0.29819779202199176,0.348778119516566,0.31497203422431447,0.22126719470630138,0.31946525291489314,0.3439890666680837,0.3086637428175762,0.23921590973848383,0.2851957816127222]
["Voto 5",0.10128285412581511,0.09604683561979935,0.0836858385949394,0.09445203561943526,0.09911690095491875,0.1655433939715513,0.10549025863367349,0.06669582773468735,0.15952706349164125,0.13970118414063623,0.08640805743914663,0.10082007306296001]
["Non so/Non risponde",0.018682371918270838,0.015855984002362166,0.015269232702861795,0.02320347963459697,0.019008604259914363,0.02602926848076696,0.010821726110648109,0.01816802352885293,0.02333788888829811,0.022573564046087572,0.025207989059210182,0.011441452260510463]
["Utenza Residente",0.9999999999999946,0.9999999999999971,0.999999999999996,1,0.9999999999999982,1,1,0.9999999999999992,0.9999999999999981,1.0000000000000078,1,0.9999999999999929]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",75.74283608314465,80.64381652350272,68.03136016919359,74.9937248281434,81.48787677747193,78.94530122110287,66.29152726626265,76.11953173366162,83.66609478583564,80.75269136258483,68.3017544372412,70.73339883324797]
["voto medio",3.2041122540453353,3.334353693932527,2.9939537386742856,3.1650305183965943,3.3162615962329025,3.382359585712238,2.989094785309032,3.167916198009986,3.478886982619452,3.3500408391768666,2.985736520207782,3.095826047787615]
["voto modale*",3,4,3,3,3,4,3,3,4,3,3,3]
["voto mediano**",3,3,3,3,3,3,3,3,4,3,3,3]
["indice di eccedenza***",26.382905451734047,41.67742757359416,2.5074292552429007,23.29832203190221,42.30243094109703,40.17736925101939,-1.0117377530087708,24.442212373126033,51.88034052106658,40.88600477173273,2.6207980245802722,14.318612924125073]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 29 - Valutazioni sull'idea \"treno come mezzo del futuro\" (voto da un minimo di 1 ad un massimo di 5) (frequenze e indicatori statistici per direttrice)"]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["C'è che sostiene che il treno sia il mezzo del futuro. Lei quanto è d'accordo ? \nEsprima un voto da un minimo di 1 (pieno disaccordo) ad un massimo di 5 (pieno accordo) \n(valori assoluti)"]
[]
["Voto 1",3091.712985963899,831.6809703879001,622.3627463284,629.9789192927,189.59283876490002,42.1631799162,127.43136669199998,262.6576977902,19.7254901961,179.1097093582,71.3819875779,115.62807965939996]
["Voto 2",5081.221319900301,1103.2237993463,1056.3729670609996,793.2830583817998,410.1925385932999,219.98605299809998,245.20253920920007,342.4191019239999,255.56480558369998,319.1118918347,145.0310559012,190.83350906700008]
["Voto 3",19109.445078482375,4806.011947170602,3648.960246732992,3436.101294082302,1243.8704974264,861.6039051582009,694.7020164320004,1369.0434782593018,722.7637088746992,1181.520050392602,640.7453416176,504.1225923356992]
["Voto 3",23434.1429447038,5154.823222083102,4588.5958866051915,4075.1715301783006,1789.6149228120032,1508.736866570201,819.3601194946009,1392.9028866679025,901.2331339332995,1682.1927321781043,757.7329192578005,763.7787249233982]
["Voto 5",25962.37089032371,6137.044098574504,5479.709139487996,4718.617642990798,1533.572469982102,1790.4556020418008,771.9835698304005,1285.3374910884013,885.9873712213991,1992.4778913395053,555.7608695672997,811.424744199598]
["Non so/Non risponde",505.10678064599983,60.2159624414,93.999013789,117.84755507259999,53.1567324185,14.0543933054,19.3203883496,24.6393442622,19.7254901961,65.5877249016,9.347826087,27.2123498226]
["Utenza Residente",77184.0000000207,18093.00000000389,15490.00000000463,13770.99999999849,5219.999999997213,4436.999999989896,2678.0000000077935,4676.999999992014,2805.000000005305,5420.000000004673,2180.0000000088003,2413.0000000077152]
[]
["(valori percentuali)"]
[]
["Voto 1",0.04005639751714177,0.045967002176959114,0.0401783567674767,0.045746780865062016,0.03632046719636039,0.009502632390420557,0.04758452826423792,0.05615943933945874,0.007032260319451941,0.033046071837277785,0.032744030998904515,0.047918806323676025]
["Voto 2",0.06583257307082994,0.0609751726825879,0.06819709277344635,0.05760533428087189,0.07858094609071244,0.0495799082710392,0.09156181449159316,0.07321340644100591,0.09111044762325013,0.05887673281077949,0.06652800729385988,0.07908558187583503]
["Voto 3",0.24758298453665595,0.26562825110095445,0.23556876996332482,0.24951719512618392,0.23828936732319236,0.19418614044628416,0.25941076042941696,0.29271829768262553,0.25766977143434305,0.21799262922353935,0.2939198814747768,0.20891943320931924]
["Voto 4",0.30361399959444335,0.28490704814469653,0.29622956014227375,0.2959241543953778,0.34283810781857443,0.3400353541973488,0.305959716016511,0.29781973202272416,0.3212952349132246,0.3103676627632203,0.34758390791501914,0.3165266162125802]
["Voto 5",0.33636985502586997,0.339194390016757,0.35375785277510385,0.342648873937355,0.2937878294986438,0.4035284205647685,0.2882686967244787,0.2748209303165696,0.31586002539027574,0.3676158471102929,0.25493617869956703,0.33627216916577024]
["Non so/Non risponde",0.0065441902550511044,0.003328135878040516,0.006068367578371331,0.008557661395150164,0.010183282072515015,0.0031675441301401855,0.007214484073765413,0.0052681941976142985,0.007032260319451941,0.012101056254897316,0.004287993617872598,0.01127739321281102]
["Utenza Residente",0.9999999999999922,0.9999999999999956,0.9999999999999969,1,0.9999999999999986,1,1,0.9999999999999982,0.9999999999999973,1.000000000000007,1,0.9999999999999917]
[]
["indicatori di sintesi"]
[]
["% soddisfatti (% voti 3-5)****",89.34135071240276,89.27007185521774,89.09628730933166,89.57557982732811,88.39164754383434,94.07297181050319,85.9842493143132,86.9941983330765,90.11622391939179,90.69512066693996,90.030045067603,87.15469967737387]
["voto medio",3.835878489405843,3.813092734242718,3.8604127602825966,3.8393054985225348,3.7872082499919104,4.081934096270844,3.700822309838264,3.6654349480682424,3.8538447761700554,3.931907546138652,3.728564274983824,3.8234339484423026]
["voto modale*",5,5,5,5,4,5,4,4,4,5,4,5]
["voto mediano**",4,4,4,4,4,4,4,4,4,4,4,4]
["indice di eccedenza***",71.60669567002869,70.74260059051363,71.41857680382333,72.13947631930992,69.42189444078582,85.27806344435022,62.05314084977819,63.142348606091325,73.30532323466436,76.12104150485392,71.70899052027119,67.42655262178671]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]
["**** la percentuale è calcolata sul totale dei rispondenti che hanno espresso un voto (escludendo coloro che non hanno risposto o che hanno risposto \"non so\")"]

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["Tavola 30 - Importanza rispetto ad aspetti strutturali (dal 1° al 5° posto - Punteggi per direttrice )"]
[]
["ASPETTI STRUTTURALI","Ordine di importanza (frequenze)",{"$nulls":4},"Punteggio"]
[null,"Primo posto","Secondo posto","Terzo Posto","Quarto posto","Quinto posto","Valore Assoluto","Valore \n%"]
[null,"Totale"]
[null,"Totale direttrici"]
["Velocità del trasporto",7999.705016650997,16475.8374662496,20235.38659149094,16531.219393538493,15941.851532090193,215612.32504189337,18.62323150236982]
["Puntualità del trasporto",41817.82160062532,19297.73356421806,8379.894349129,4609.5210133481005,3079.0294726999,323717.79680678196,27.960699696543074]
["Frequenza delle corse",17776.02046059488,23241.848866890105,18736.682774582663,11743.086601778105,5686.361296174396,267230.08059401345,23.08164737026183]
["Disponibilità di parcheggi alle stazioni",6042.144950316201,9273.906989483909,14277.681737194087,17211.75781615737,30378.50850686853,174941.42206028217,15.110335653350978]
["Integrazione con altri mezzi",3548.3079718329996,8894.673113178502,15554.3545476235,27088.41517519809,22098.249192187042,176258.37549733272,15.224085777474302]
["Utenza Residente",77184.00000002039,77184.00000002018,77184.00000002018,77184.00000002015,77184.00000002005,1157760.0000003036,100]
[null,"Firenze - Empoli- Pisa-Livorno"]
[]
["Velocità del trasporto",1783.2228676864997,3991.3834602954025,4896.906888804801,3278.9924188461005,4142.494364371002,50272.84804809171,18.523866706490956]
["Puntualità del trasporto",8932.024826001014,4626.506055790603,2221.7870882890006,1390.6771158732,922.0049140500001,73534.86876383088,27.095144996707898]
["Frequenza delle corse",4959.977841106704,5213.897188580302,4670.811530663503,2326.8795235754,921.4339160779002,65243.105515073934,24.039906967726086]
["Disponibilità di parcheggi alle stazioni",1617.9144699587005,2235.9845819412003,3023.360077456201,4247.015801685302,6968.725068962403,41566.347582259914,15.315811854400843]
["Integrazione con altri mezzi",799.8599952509003,2025.2287133963005,3280.1344147903014,6849.435140023805,5138.341736542502,40777.83009080072,15.025269474674236]
["  Firenze - Empoli- Pisa-Livorno",18093.000000003816,18093.00000000381,18093.000000003805,18093.000000003805,18093.00000000381,271395.0000000571,100]
[null,"Firenze-Prato-Pistoia-Lucca-Viareggio"]
[]
["Velocità del trasporto",1471.3996306191996,3428.3776291501927,4066.678172463191,3418.885850562993,3104.658717208994,43212.97360542132,18.59822406086014]
["Puntualità del trasporto",8898.240492033208,3723.6212053297913,1477.845649016599,836.1448474959998,554.147806129,66045.661729656,28.425074985856018]
["Frequenza delle corse",3315.0405601689936,4679.194642186591,3720.220947122191,2505.0342842803966,1270.5095662463996,52733.2223457651,22.695598169033566]
["Disponibilità di parcheggi alle stazioni",1011.2508382791996,2018.7469203329986,2916.6606896309945,3710.374670517191,5832.966881244197,35134.940163899555,15.12155806494046]
["Integrazione con altri mezzi",794.0684789039999,1640.0596030049994,3308.594541771593,5019.560347147994,4727.717029175994,35223.202155326755,15.159544719309807]
["  Firenze-Prato-Pistoia-Lucca-Viareggio",15490.000000004604,15490.000000004575,15490.00000000457,15490.000000004573,15490.000000004584,232350.00000006874,100]
[null,"Firenze - Arezzo - Chiusi"]
[]
["Velocità del trasporto",1291.9472290821006,2910.163172972101,3472.1269979252006,3195.6907438503013,2901.0718561688022,37809.223174943916,18.30378969087117]
["Puntualità del trasporto",7755.719687838796,3492.667351575201,1407.4370641113007,634.6943593794998,480.48153709369984,58721.449293681384,28.42758903671376]
["Frequenza delle corse",2959.9956337051,3927.692304652401,3487.9519114883997,2203.0778425365024,1192.2823076161,46573.04111428941,22.546433865511812]
["Disponibilità di parcheggi alle stazioni",1121.9094932331,1695.3223550329014,2778.848424379702,3084.5767855376016,5090.342941815198,31986.87867232661,15.485139627879887]
["Integrazione con altri mezzi",641.4279561393998,1745.1548157659013,2624.635602093902,4652.960268694599,4106.821357304701,31474.407744736214,15.237047779023378]
["  Firenze - Arezzo - Chiusi",13770.999999998494,13770.999999998507,13770.999999998505,13770.999999998505,13770.999999998503,206564.99999997753,100]
[null,"Firenze - Empoli - Siena"]
[]
["Velocità del trasporto",599.7853773581996,1169.448113207,1257.1633790729002,1060.4819897076993,1133.1211406513996,14702.294596904498,18.776876879837015]
["Puntualità del trasporto",2997.1584476828007,1252.7274871349002,560.8057461402997,280.8449828472,128.463336192,22369.2727272609,28.56867525833065]
["Frequenza delle corse",1007.325257289199,1499.9129502563014,1277.5300171522003,896.5759005141992,538.6558747852997,17200.675814741502,21.9676574901031]
["Disponibilità di parcheggi alle stazioni",395.1312178385998,742.4258147507994,865.5690394506993,1139.3254716975996,2077.5484562595043,11898.265866202999,15.195741847010702]
["Integrazione con altri mezzi",220.59969982840002,555.4856346481996,1258.9318181811002,1842.771655230503,1342.2111921090009,12129.490994848107,15.491048524718535]
["  Firenze - Empoli - Siena",5219.999999997199,5219.999999997201,5219.9999999972,5219.9999999972015,5219.999999997204,78299.999999958,100]
[null,"Firenze - Borgo S.Lorenzo"]
[]
["Velocità del trasporto",622.6792189664004,893.9986052978006,1174.4881450463006,978.3249651302008,767.5090655492006,12937.013946971709,19.438079704005933]
["Puntualità del trasporto",2378.912598786001,1101.7577870731009,510.24407252320043,313.4825662476,132.60297536,18591.894467647213,27.93463221048685]
["Frequenza delle corse",984.4384007416006,1506.909344487601,950.2161785194007,631.8493723835004,363.58670385780016,15427.763365841412,23.180472339984252]
["Disponibilità di parcheggi alle stazioni",270.0901906083,446.0855416076003,812.7289632711006,840.8377498819004,2067.257554621002,9321.913063670007,14.006330198619517]
["Integrazione con altri mezzi",180.8795908876,488.24872152380027,989.3226406299009,1672.5053463467011,1106.0437006019008,10276.415155718207,15.440485546903451]
["  Firenze - Borgo S.Lorenzo",4436.999999989903,4436.999999989903,4436.999999989904,4436.999999989903,4436.999999989904,66554.99999984854,100]
[null,"Pisa - Lucca - Aulla"]
[]
["Velocità del trasporto",356.08678118099994,424.63256161439983,764.5882001520006,628.0050784182001,504.68737864219975,7533.426288297202,18.753861808004128]
["Puntualità del trasporto",1519.1002240523992,685.0418222572002,264.5229275588001,70.394622853,138.9404032864,11408.966840959598,28.40170983551498]
["Frequenza delle corse",543.3281553413999,921.924570578201,584.7421956699999,443.9529499639998,184.05212845420002,9230.523674412003,22.978649923786698]
["Disponibilità di parcheggi alle stazioni",169.7698282304,267.2961911882001,526.7810306211998,508.80104555819975,1205.3519044098011,5721.3309932946,14.24279560188682]
["Integrazione con altri mezzi",89.7150112026,379.10485436979997,537.3656460057999,1026.8463032144014,644.9681852152,6275.752203153602,15.622982830807375]
["  Pisa - Lucca - Aulla",2678.000000007799,2678.000000007801,2678.0000000078007,2678.000000007801,2678.0000000078007,40170.000000117005,100]
[null,"La Spezia - Pisa - Livorno"]
[]
["Velocità del trasporto",562.2744119736998,826.8308980739996,1285.9704205251014,1131.6580541680003,870.2662152511996,13110.189237327002,18.68746238664302]
["Puntualità del trasporto",2424.73770491371,1223.7391304329008,581.0703848886998,220.48823948640003,226.96454027029995,19429.79722020935,27.695527361189598]
["Frequenza delle corse",1140.6660726987004,1707.5179971462044,942.2854597276995,618.0294012819998,268.5010691374,16864.81860296282,24.039367975185865]
["Disponibilità di parcheggi alle stazioni",433.2343193154999,404.0174625794999,991.5641482520995,1090.7544547376,1757.429615107305,10695.872416234302,15.246058607729433]
["Integrazione con altri mezzi",116.08749109040001,514.8945117593998,876.1095865983996,1616.069850318004,1553.8385602258031,10054.32252314661,14.331583669252076]
["  La Spezia - Pisa - Livorno",4676.999999992011,4676.9999999920055,4676.999999992,4676.999999992004,4676.999999992007,70154.99999988009,100]
[null,"Livorno -Grosseto Orbetello"]
[]
["Velocità del trasporto",235.83931538759998,569.4395147901,749.6420737799001,652.8212030586997,597.2578929889996,7608.781156544499,18.08385301611438]
["Puntualità del trasporto",1637.4360252605986,648.3414755744996,257.371385843,165.8968095716,95.9543037556,11980.408109028791,28.473934899598714]
["Frequenza delle corse",558.6734795623997,906.5794283830994,765.8278497854994,423.2681954146,150.6510468597,9714.356098389795,23.08819037046095]
["Disponibilità di parcheggi alle stazioni",252.8916583588,338.0799268867,488.73097374639997,567.6329345307997,1157.6645064825998,6375.9012961242,15.15365726942877]
["Integrazione con altri mezzi",120.15952143589999,342.5596543709,543.4277168504998,995.3808574295995,803.4722499183995,6395.553339992197,15.200364444397184]
["  Livorno -Grosseto Orbetello",2805.0000000052983,2805.0000000052987,2805.0000000052987,2805.0000000052987,2805.0000000052987,42075.00000007948,100]
[null,"Relazioni \nMetropolitane"]
[]
["Velocità del trasporto",571.8190319035998,1151.6477696163017,1407.2145037099033,1188.180240605802,1101.138454169102,15164.828684493623,18.652925811169073]
["Puntualità del trasporto",2763.2266404079937,1428.2600518129032,598.7077433556001,424.2156570500999,205.58990737810004,22379.31786083668,27.52683623716759]
["Frequenza delle corse",1337.4176691877028,1572.0628304779036,1170.5267752592022,938.4566698612011,401.53605521869986,18765.36938856884,23.08163516427128]
["Disponibilità di parcheggi alle stazioni",384.29110330419985,700.0109123825005,1186.5461868774019,974.1721139865015,2174.9796834541035,12404.461638110311,15.25764039126635]
["Integrazione con altri mezzi",363.2455552011999,568.0184357150999,1057.0047908026015,1894.9753185011048,1536.7558997847034,12586.022428061116,15.480962396125694]
["  Relazioni \nMetropolitane",5420.000000004697,5420.000000004709,5420.000000004709,5420.000000004709,5420.000000004708,81300.00000007058,100]
[null,"Arezzo - Sinalunga\n  Arezzo - Pratovecchio Stia"]
[]
["Velocità del trasporto",237.37577639849985,540.1863354059997,473.6180124242996,540.4658385113995,388.3540372685997,6237.763975180795,19.07573081087345]
["Puntualità del trasporto",1144.9534161537006,546.1335403748997,262.0186335413999,145.0310559012,81.8633540376,9067.2826087323,27.728692992953214]
["Frequenza delle corse",390.6211180139997,587.2049689463997,598.8198757787999,373.05900621269967,230.29503105689986,7074.798136674296,21.63546830778514]
["Disponibilità di parcheggi alle stazioni",262.0186335413999,202.2515527958999,330.8540372684997,459.73602484649956,925.1397515565009,4956.2732919455975,15.15679905787643]
["Integrazione con altri mezzi",145.0310559012,304.2236024855998,514.6894409957995,661.7080745370001,554.3478260891997,5363.881987598998,16.40330883051177]
["  Arezzo - Sinalunga\n  Arezzo - Pratovecchio Stia",2180.0000000088,2180.000000008799,2180.0000000087985,2180.000000008799,2180.0000000088003,32700.000000131986,100]
[null,"Altre direttrici"]
[]
["Velocità del trasporto",267.27537609420017,569.729405826299,686.9897975873985,457.7130106790994,431.2924098206995,7022.98232771729,19.403183665409266]
["Puntualità del trasporto",1366.3115374950041,568.937656862099,238.08365386110017,127.65075664229994,112.01639514719996,10188.877184938516,28.14995768726622]
["Frequenza delle corse",578.5362727790989,718.9526411951983,567.750033415799,382.9034557535997,164.85759686400002,8402.406537294884,23.21427417396899]
["Disponibilità di parcheggi alle stazioni",123.64319764799994,223.68572998560015,356.0381662397998,588.5307631781989,1121.1021429560992,4879.237076214296,13.480417395216824]
["Integrazione con altri mezzi",77.23361599139999,331.6945661384999,564.138348903599,856.2020137544978,583.7314552196989,5701.496873950491,15.752167078138696]
["  Altre direttrici",2413.000000007703,2413.000000007696,2413.000000007696,2413.0000000076957,2413.0000000076975,36195.00000011548,100]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 31 - Importanza rispetto ad aspetti del Servizio (dal 1° al 3° posto - Punteggi per direttrice) "]
[]
["ASPETTI STRUTTURALI","Ordine di importanza (frequenze)",null,null,"Punteggio"]
[null,"Primo posto","Secondo posto","Terzo Posto","V. Assoluto","V. percentuale"]
[null,"Totale"]
[]
["Costo",23527.841254603816,27616.883332996807,26039.275412419378,252568.40709684824,32.72289685644461]
["Pulizia",44245.830099167,22812.63396283534,10125.535938018009,309918.124260377,40.15315664649356]
["Il comfort ",9410.328646249493,26754.482704187856,41019.18864958292,209353.46864297686,27.12394649706183]
["Utenza Residente ",77184.0000000203,77184.00000002001,77184.00000002031,771840.0000002022,100]
[null,"Firenze - Empoli- Pisa-Livorno"]
[]
["Costo",5516.689994703603,6863.061635703903,5713.248369596304,59599.131619822336,32.940436422820824]
["Pulizia",10913.51906249654,4835.5489304192015,2343.9320070881013,73762.10611791651,40.768311566849555]
["Il comfort ",1662.790942803701,6394.389433880704,10035.819623319427,47568.76226229947,26.29125201032963]
["Firenze - Empoli- Pisa-Livorno",18093.000000003845,18093.00000000381,18093.00000000383,180930.0000000383,100]
[null,"Firenze-Prato-Pistoia-Lucca-Viareggio"]
[]
["Costo",4361.921748642791,6121.4099410085955,5006.668310353193,50187.17518694613,32.39972575011701]
["Pulizia",9582.017662145812,4018.51028349159,1889.4720543671988,63744.56326993822,41.152074415700014]
["Il comfort ",1546.0605892159992,5350.079775504393,8593.859635284205,40968.261543161585,26.448199834182983]
["Firenze-Prato-Pistoia-Lucca-Viareggio",15490.000000004602,15490.000000004578,15490.000000004597,154900.00000004593,100]
[null,"Firenze - Arezzo - Chiusi"]
[]
["Costo",4421.980598636201,4881.9217820798995,4467.097619282398,45689.8635779855,33.17831935080277]
["Pulizia",7454.367203397396,4390.330771509801,1926.3020250913016,54295.43238169899,39.427370838504764]
["Il comfort ",1894.6521979649017,4498.747446408797,7377.6003556248,37724.7040403005,27.39430981069248]
["Firenze - Arezzo - Chiusi",13770.9999999985,13770.999999998498,13770.9999999985,137709.99999998498,100]
[null,"Firenze - Empoli - Siena"]
[]
["Costo",1478.6472984554014,1838.3357632925029,1903.0169382493038,16714.27765865312,32.01968900126834]
["Pulizia",2963.4989279570013,1526.4839193818018,730.0171526583994,20856.980703247213,39.95590173038004]
["Il comfort ",777.8537735847995,1855.1803173229034,2586.965909089502,14628.741638071711,28.02440926835162]
[" Firenze - Empoli - Siena",5219.999999997202,5219.999999997208,5219.999999997205,52199.999999972046,100]
[null,"Firenze - Borgo S.Lorenzo"]
[]
["Costo",1252.7010692673007,1349.852626682001,1834.4463040406008,13981.955834463708,31.51218353503612]
["Pulizia",2337.347745229302,1487.9707112939009,611.6815434667005,17374.01394696161,39.1571195560089]
["Il comfort ",846.9511854933007,1599.176662014001,1990.8721524826015,13014.03021847371,29.330696908954984]
[" Firenze - Borgo S.Lorenzo",4436.999999989903,4436.999999989903,4436.999999989903,44369.999999899024,100]
[null,"Pisa - Lucca - Aulla"]
[]
["Costo",886.9814787182006,918.735324872001,872.2831964176008,8935.679761042207,33.366989398865485]
["Pulizia",1405.9511575842005,915.037640032801,357.01120239080007,10488.891112801008,39.166882422593176]
["Il comfort ",385.06736370539994,844.2270351030007,1448.7056011993998,7355.4291262348015,27.466128178541354]
[" Pisa - Lucca - Aulla",2678.000000007801,2678.0000000078026,2678.0000000078007,26780.000000078013,100]
[null,"La Spezia - Pisa - Livorno"]
[]
["Costo",1493.5060584437028,1701.0416963623045,1482.452245186003,15535.559871677433,33.21693365769502]
["Pulizia",2669.8652886623113,1438.3839985721024,568.7507127575998,18801.979864543064,40.200940484445525]
["Il comfort ",513.6286528859998,1537.5743050576032,2625.797042048411,12432.460263699631,26.582125857859445]
[" La Spezia - Pisa - Livorno",4676.999999992015,4676.99999999201,4676.999999992015,46769.99999992013,100]
[null,"Livorno -Grosseto Orbetello"]
[]
["Costo",1045.5978730494987,733.5297441023995,1025.8723828533996,9480.323363261492,33.797944253987836]
["Pulizia",1344.2268195439985,1085.048853441699,375.72432701959997,10727.729312084288,38.245024285433246]
["Il comfort ",415.17530741179996,986.4214024611992,1403.4032901322985,7841.947324707195,27.957031460578907]
[" Livorno -Grosseto Orbetello",2805.0000000052974,2805.000000005298,2805.000000005298,28050.000000052976,100]
[null,"Relazioni \nMetropolitane"]
[]
["Costo",1737.7281841101042,1645.660261188604,2036.6115547060058,17698.844813528343,32.654695227883735]
["Pulizia",2843.0757478997925,1795.3062032026044,781.6180489023006,21164.533446911377,39.048954699064595]
["Il comfort ",839.1960679948008,1979.0335356135054,2601.7703963963963,15336.621739607312,28.29635007305167]
["  Relazioni Metropolitane",5420.0000000046975,5420.000000004714,5420.000000004702,54200.00000004703,100]
[null,"Arezzo - Sinalunga\nArezzo - Pratovecchio Stia"]
[]
["Costo",658.3074534189001,690.3105590088,831.3819875811006,7025.232919283102,32.225839079150184]
["Pulizia",1294.7981366511012,675.8695652202,209.33229813749992,8920.263975191105,40.9186420878674]
["Il comfort ",226.8944099387999,813.8198757798006,1139.285714290201,5854.503105613803,26.855518832982423]
["  Arezzo - Sinalunga\n  Arezzo - Pratovecchio Stia",2180.000000008801,2180.0000000088007,2180.000000008801,21800.00000008801,100]
[null,"Altre direttrici"]
[]
["Costo",673.7794971581985,873.0239986958977,866.1965041535977,7720.362490185881,31.9948714884428]
["Pulizia",1437.1623475995057,644.1430862696986,331.6945661384999,9781.630129083624,40.537215619777925]
["Il comfort ",302.05815524999997,895.8329150420976,1215.108929715601,6628.007380807496,27.467912891779307]
["  Altre direttrici",2413.000000007704,2413.000000007694,2413.000000007699,24130.000000076994,100]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 32 - Conoscenza dei servizi offerti (frequenze per direttrice) "]
[]
["SERVIZIO","RISPOSTA","Totale\n","DIRETTRICE"]
[null,null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Conosce alcuni di questi servizi?\n(valori assoluti)"]
[]
["Memorario","Si",39732.139793113034,9526.838932428012,8078.033441521838,6995.105146694315,3393.188679242993,2941.686657361503,1268.3511575844002,2154.1908410493093,1062.650216020698,3028.152595906589,328.5869565230998,955.3551687812974]
[null,"No",37451.86020690565,8566.161067575804,7411.9665584828235,6775.894853304201,1826.811320754204,1495.3133426284005,1409.6488424233992,2522.8091589427113,1742.3497839845966,2391.8474040981,1851.4130434856959,1457.644831226406]
[null,"Totale",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["Pegaso","Si",49885.04707235676,11708.317531648818,9713.629292265856,9121.076578087917,3876.9193825015886,3807.576476048504,1511.7048543739982,2000.511404128908,1926.2389498210948,3707.6504489177782,1164.5031055950008,1346.9190489678035]
[null,"No",27298.952927662922,6384.682468354999,5776.370707738804,4649.923421910603,1343.080617495601,629.4235239414003,1166.295145633801,2676.4885958631126,878.7610501841987,1712.3495510869047,1015.4968944138019,1066.0809510398979]
[null,"Totale",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["Carta dei servizi del trasporto ferroviario","Si",19255.62624536555,4140.210372482605,3862.742347900596,3939.1413414991075,1259.8160377352003,961.2138540191012,729.6451082920007,1071.3255523859,608.8904951822997,1432.469161433503,594.0062111825999,656.1657632525986]
[null,"No",57928.37375465472,13952.789627521212,11627.257652104056,9831.858658499406,3960.183962261987,3475.7861459708024,1948.3548917157948,3605.6744476061203,2196.1095048229977,3987.530838571175,1585.9937888261977,1756.8342367551122]
[null,"Totale",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["Numero Verde di Regione Toscana","Si",18914.91480615747,3885.149029064806,3976.079416881796,3368.0861997427064,1258.9318181811004,1447.6350534603007,752.6631814808009,950.0276193849996,628.6159853783995,1365.6558962356023,691.1645962761004,590.9060100707989]
[null,"No",58269.08519386289,14207.850970939011,11513.920583122854,10402.913800255805,3961.0681818160865,2989.364946529603,1925.336818526995,3726.972380607021,2176.3840146268976,4054.3441037690745,1488.8354037326985,1822.0939899369137]
[null,"Totale",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["Memorario","Si",0.5147717116643522,0.526548329874869,0.5214998993879537,0.5079591276374319,0.650036145449197,0.6629900061681776,0.47361880417502206,0.4605924398231753,0.3788414317357176,0.5586997409416933,0.15072796170723574,0.3959200865222734]
[null,"No",0.4852282883355961,0.4734516701251312,0.4785001006120458,0.49204087236256894,0.349963854550801,0.33700999383182484,0.5263811958249801,0.5394075601768277,0.6211585682642783,0.4413002590583095,0.8492720382927639,0.6040799134777247]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Pegaso","Si",0.6463133171686115,0.6471186387910435,0.6270903352009637,0.6623394508814834,0.7427048625485944,0.8581420951221946,0.5644902368818517,0.42773389012878493,0.6867162031434764,0.6840683485082253,0.5341757365093127,0.5581927264664323]
[null,"No",0.3536866828313498,0.35288136120895675,0.3729096647990357,0.3376605491185177,0.2572951374514022,0.141857904877808,0.43550976311815043,0.5722661098712181,0.3132837968565192,0.3159316514917764,0.46582426349069,0.441807273533565]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Carta dei servizi del trasporto ferroviario","Si",0.24947691549232864,0.2288294021158311,0.24937006765006015,0.28604613619196395,0.24134406853177667,0.2166359824253529,0.27245896500742245,0.229062551290941,0.2170732603141347,0.2642932032162855,0.2724799133854142,0.271929450165977]
[null,"No",0.7505230845076403,0.7711705978841691,0.7506299323499387,0.7139538638080367,0.7586559314682194,0.7833640175746496,0.7275410349925783,0.770937448709062,0.7829267396858622,0.7357067967837152,0.7275200866145862,0.7280705498340242]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Numero Verde di Regione Toscana","Si",0.24506264000507766,0.21473216321582864,0.25668685712592626,0.24457818602447695,0.24117467781260035,0.3262643798655845,0.2810542126507134,0.20312756454706507,0.2241055206335866,0.2519660325155765,0.317047979941886,0.24488438046784555]
[null,"No",0.7549373599948924,0.7852678367841717,0.7433131428740725,0.7554218139755235,0.7588253221873956,0.673735620134418,0.7189457873492875,0.796872435452938,0.7758944793664102,0.7480339674844241,0.6829520200581151,0.7551156195321563]
[null,"Totale",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 33 - Utilizzo del Servizio Numero Verde di Regione Toscana per inoltrare reclami (frequenze per direttrice) "]
[]
["Modalità Risposta","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Ha mai utilizzato il Numero Verde di Regione Toscana per inoltrare reclami?\n(valori assoluti)"]
[]
["Si",3712.125379084402,635.6935934672999,874.8209578803994,625.6030425761998,271.9879931387,408.80660157970027,175.73233756600004,98.55737704880002,104.913758724,261.53387274220006,119.25465838560001,135.22118597549996]
["No",15102.780837824053,3219.347454376805,3072.074127204197,2742.4831571665045,986.943825042399,1024.7740585752008,576.9308439148001,851.4702423361997,523.7022266544,1082.2594485262016,571.9099378904998,450.8855161367994]
["Non so / Non ricordo",100.008589249,30.1079812207,29.1843317972,0,0,14.0543933054,0,0,0,21.8625749672,0,4.7993079585]
["Utenza residente",18914.91480615747,3885.149029064806,3976.079416881796,3368.0861997427064,1258.9318181811004,1447.6350534603007,752.6631814808009,950.0276193849996,628.6159853783995,1365.6558962356023,691.1645962761004,590.9060100707989]
[]
["(valori percentuali)"]
[]
["Si",0.19625387780631054,0.16362141804900537,0.22002099710736406,0.1857443680105309,0.21604664304351856,0.28239617478350265,0.23348071473386223,0.10374159133668255,0.16689642192418394,0.1915078853048648,0.17254161892569103,0.2288370462830435]
["No",0.7984588348718106,0.828629077106917,0.7726390258103655,0.8142556319894685,0.7839533569564803,0.7078953056059745,0.7665192852661368,0.8962584086633175,0.8331035780758168,0.7924832686692335,0.8274583810743081,0.7630410055954194]
["Non so / Non ricordo",0.00528728732187806,0.0077495048440773175,0.00733997708227054,0,0,0.00970851961052311,0,0,0,0.0160088460259013,0,0.008121948121537933]
["Utenza Residente",1,1,1,1,1,1,1,1,1,1,1,1]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 34 - Giudizio sulla qualità del servizio Numero Verde di Regione Toscana (frequenze e indicatori statistici per direttrice)  "]
[]
["SODDISFAZIONE","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Le chiedo la cortesia di esprimere una valutazione,\n dando un voto da 1 a 5 dove 1 indica soddisfazione minima e 5 soddisfazione massima"]
["Come giudica la qualità del servizio numero Verde  di Regione Toscana?\n( valori assoluti)"]
[]
["Voto 1",515.5936096410999,45.4474708171,106.8910505838,83.8400079028,75.3066037735,70.271966527,38.6407766992,12.3196721311,19.7254901961,13.0358422939,26.9099378883,23.2047908283]
["Voto 2",364.6113867931,75.5554520378,100.4450321864,34.0075471698,53.1567324185,45.2198977219,29.9050037342,12.3196721311,0,0,0,14.0020493934]
["Voto 3",1100.4530985421998,136.3424124513,194.4440459754,262.9690605551,98.34069468260002,143.60065085969998,38.6407766992,49.2786885244,19.7254901961,95.86851911000001,28.043478260999997,33.19928122740001]
["Voto 4",1107.1061859017007,242.00584570979998,372.5957969484,83.8400079028,45.1839622641,73.32868433269999,19.3203883496,24.6393442622,50.217015619899996,108.90436140390001,36.2577639753,50.81301513300001]
["Voto 5",544.9060802193999,90.8949416342,100.4450321864,126.93887187589999,0,76.3854021384,49.2253920838,0,15.2457627119,43.7251499344,28.043478260999997,14.0020493934]
["Non so/Non risponde",79.4550179869,45.4474708171,0,34.0075471698,0,0,0,0,0,0,0,0]
["Utenza residente",3712.1253790843975,635.6935934673,874.8209578803994,625.6030425761999,271.98799313870006,408.8066015797002,175.73233756600004,98.55737704880002,104.913758724,261.53387274220006,119.25465838560001,135.22118597549994]
[]
["(valori percentuali)"]
[]
["Voto 1",0.13889444913314647,0.07149273059244352,0.12218620235480633,0.1340147061266699,0.2768747359193075,0.1718953809832249,0.2198842696477968,0.125,0.1880162376794876,0.04984380094715199,0.22565104166655658,0.17160617739667186]
["Voto 2",0.09822173271610564,0.11885514155600273,0.11481781647043289,0.05435962560181731,0.19543779048876164,0.11061440188872294,0.17017359552830472,0.125,0,0,0,0.10354922782541608]
["Voto 3",0.2964482570396446,0.21447819177733057,0.2222672470564923,0.42034491947514746,0.3615626320403462,0.35126793526523775,0.2198842696477968,0.5,0.1880162376794876,0.36656253396476796,0.2351562500000943,0.24551834084205726]
["Voto 4",0.2982405152960567,0.3806957442968925,0.42591091764783623,0.1340147061266699,0.16612484155158452,0.1793725542820129,0.1099421348238984,0.25,0.478650428987179,0.41640633491192,0.3040364583332547,0.3757770261104393]
["Voto 5",0.14679086091477922,0.14298546118488703,0.11481781647043289,0.20290641706787824,0,0.1868497275808009,0.2801157303522031,0,0.1453170956538457,0.16718733017615994,0.2351562500000943,0.10354922782541608]
["Non so/Non risponde",0.02140418490026803,0.07149273059244352,0,0.05435962560181731,0,0,0,0,0,0,0,0]
["Utenza Residente",1,1,1,1,1,0.9999999999999993,1,1,1,1,1,1]
[]
["(voto medio - voto mediano - voto modale - indice di eccedenza)"]
[]
["voto medio",3.2205319119632883,3.4359966553456065,3.2963563294086557,3.22993783714623,2.4169375792242076,3.0986668455884425,3.0602314607044065,2.875,3.393252144935895,3.651093393369936,3.32304687500033,3.136113899142512]
["voto modale*",4,4,4,3,3,3,5,3,4,4,4,4]
["voto mediano**",3,4,4,3,3,3,3,3,4,4,4,3]
["indice di eccedenza***",30.479504310307785,46.68343962120218,39.052581255388034,28.27871249863099,-47.95892286740871,12.904017473699616,0,0,53.689655777803004,84.26243990298494,40.99421178075014,27.06107514152657]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]
["* il Voto modale corrisponde al voto che ha avuto la frequenza più alta"]
["** il Voto mediano corrisponde al voto che divide la popolazione dei rispondenti in due parti uguali"]
["*** l'Indice di Eccedenza=100*(voti alti-voti bassi)/(voti alti+voti bassi) dove con voti alti intendiamo 4 e 5 e con voti bassi intendiamo 1 e 2"]

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["Tavola 35 - Percezione del soggetto responsabile della qualità del Servizio ferroviario (frequenze per direttrice) "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["A quale soggetto attribuisce oggi la maggior responsabilità della qualità del trasporto ferroviario in Toscana?\n(valori assoluti)"]
[]
["R.F.I. (Rete Ferroviaria Italiana)",2565.9038031372006,589.6751246781,567.0398429237998,430.6490763606999,235.66102058310005,87.38307763809999,28.980582524400003,79.76140413380001,80.7085410437,235.87070158650005,129.7360248453,100.43840681969996]
["Trenitalia",25615.80041746552,6317.120987926606,5538.077803082412,4306.490763607008,1850.744425384904,1597.3491399314012,895.7172516832015,1517.5124732692038,755.0618145577992,1773.4436282354043,340.4813664608998,723.8007633269983]
["Regione",11378.543544342849,2539.919384008704,1895.563574746798,2035.3978267309021,766.3441252139993,839.6085541588009,501.91411501279964,618.6623307186998,388.2969425066,890.1138968741009,459.4565217410996,443.2662726302994]
["Stato",6815.0431551501015,1420.2140991218012,1588.136957807999,1271.4068754321002,540.4243138934996,307.36913063620005,220.8440627338001,544.7442979320998,226.87986041919999,397.7354590301998,124.06832298180002,173.21977516140004]
["Ferrovie dello Stato",13426.508998945166,3553.3902376650067,2731.7084222427975,2277.826533636003,763.6914665516994,575.6317991619005,476.63121732759964,795.7152530278997,648.3414755744996,952.3095390193012,217.5465838517999,433.7164708865995]
["L.F.I.",1574.5540554360991,241.4348477377,165.2597141782,285.5275708782,121.37478559170002,73.32868433269999,29.9050037342,49.2786885244,85.1882685279,34.8984172611,440.76086956709963,47.59720510290001]
["Non so ",15807.646025543256,3431.2453188659056,3004.2136850225975,3163.7013533536056,941.7598627782991,956.329614130801,524.0077669917997,1071.3255523859,620.5230973755997,1135.6283579981018,467.9503105607996,490.9611060797992]
["Utenza residente",77184.00000002049,18093.0000000039,15490.000000004644,13770.999999998498,5219.999999997212,4436.999999989892,2678.0000000077953,4676.9999999920055,2805.0000000053024,5420.000000004671,2180.000000008801,2413.0000000077166]
[]
["(valori percentuali)"]
[]
["R.F.I. (Rete Ferroviaria Italiana)",0.03324398584080275,0.032591340555904104,0.03660683298409489,0.03127217169128944,0.04514578938375975,0.019694180220486603,0.010821726110648112,0.017053967101547222,0.028773098411246856,0.043518579628468036,0.05951193800219093,0.04162387352647276]
["Trenitalia",0.3318796695877218,0.34914723859643204,0.35752600407235324,0.3127217169128951,0.35454874049538165,0.36000656748592297,0.3344724614191913,0.32446279094971087,0.2691842476136798,0.3272036214453645,0.15618411305482807,0.29995887415030403]
["Regione",0.14742101399694016,0.14038132891218463,0.12237337474152547,0.14780319706129724,0.14680921938973343,0.18922888306529492,0.18742125280483146,0.13227759904206912,0.13843028253328554,0.16422765624969257,0.2107598723574517,0.18369924269742308]
["Stato",0.08829606077876623,0.07849522462397032,0.10252659508118288,0.0923249491999302,0.10352956204861843,0.06927408849152587,0.08246604284285185,0.1164730164492262,0.08088408571079184,0.07338292602026883,0.05691207476206382,0.07178606513089353]
["Ferrovie dello Stato",0.1739545631081779,0.19639585683215832,0.1763530291957378,0.16540748919005532,0.14630104723220444,0.12973446003227673,0.17798029026370882,0.17013368677127644,0.23113778095303886,0.17570286697757942,0.09979201094078974,0.17974159589109512]
["L.F.I.",0.020400005900648853,0.01334410256660852,0.010668800140616556,0.020733975083743455,0.02325187463443771,0.016526636090346415,0.011166917003029481,0.010536388395228616,0.030370149207750073,0.00643882237289113,0.2021838851217065,0.019725323291648486]
["Non so ",0.20480470078693847,0.18964490791273786,0.19394536378448657,0.22973650086079084,0.18041376681586244,0.21553518461414914,0.195671309555741,0.22906255129094102,0.2212203555702056,0.20952552730574225,0.21465610576096805,0.20346502531215463]
["Utenza Residente",0.9999999999999961,0.9999999999999958,0.9999999999999974,1,0.9999999999999977,1,1,0.9999999999999994,0.9999999999999986,1.0000000000000069,0.9999999999999988,0.9999999999999915]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]

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["Tavola 36 - Grado di responsabilità di Regione Toscana sulla qualità del Servizio ferroviario (frequenze per direttrice)    "]
[]
["MODALITA' DI RISPOSTA","Totale","DIRETTRICE"]
[null,null,"Firenze - Empoli- Pisa- Livorno","Firenze -Prato- Pistoia -Lucca -Viareggio","Firenze - Arezzo - Chiusi","Firenze - Empoli - Siena","Firenze - Borgo S.Lorenzo","Pisa - Lucca - Aulla","La Spezia - Pisa - Livorno","Livorno -Grosseto Orbetello","Relazioni \nMetropolitane","Arezzo - Sinalunga e\nArezzo - Pratovecchio Stia","Altre\ndirettrici"]
[]
["Ritiene che la Regione Toscana abbia responsabilità diretta rispetto alla qualità dei servizi ferroviari e dei collegamenti forniti ai cittadini?\n(valori assoluti)"]
[]
["No",9474.931349903001,2447.882446430304,1876.5800175723987,1677.1397214263013,668.0034305313994,457.0832171073003,235.5423450344001,703.6341767629998,406.2158524434,558.7831896096998,188.36956521809995,255.6973877667002]
["Si, ma solo in parte",31476.81215289899,7376.0393124000075,6049.794742601618,5294.3882248340105,2276.882504287003,1892.491399344802,1291.8776699062003,2026.563613681408,1108.3875041563979,2393.6054331261003,746.1180124254007,1020.6637361363971]
["Si, certamente",25428.88400885553,5684.853382291908,5214.0043931234095,4734.782119924309,1689.505789021203,1409.1269177093013,903.5286034384014,1219.1616179591012,914.6723163858985,1842.0149224613042,983.4937888239018,833.7401577170979]
["Non so",10803.372488362236,2584.224858881604,2349.620846707198,2064.6899338139024,585.6082761575996,678.2984658285004,247.05138162880013,727.6405915884998,375.7243270196,625.5964548075999,262.0186335413999,302.8987183875]
["Utenza Residente",77184.00000002267,18093.000000003813,15490.00000000467,13770.999999998505,5219.999999997208,4436.999999989893,2678.0000000077935,4676.999999992006,2805.000000005306,5420.000000004674,2180.0000000087966,2413.000000007708]
[]
["(valori percentuali)"]
[]
["No",0.12275771338490125,0.1352944479317851,0.1211478384487949,0.1217877947444981,0.12797000584899554,0.10301627611186422,0.08795457245471047,0.15044562257092203,0.14481848571929826,0.10309652944819518,0.08640805743914672,0.10596659252626747]
["Si, ma solo in parte",0.4078152486640981,0.4076736479521612,0.39056131327306615,0.38445924223619093,0.43618438779467833,0.426524994218867,0.48240390959762536,0.4333041722653136,0.3951470603045637,0.44162461865757124,0.34225596900109634,0.42298538588194645]
["Si, certamente",0.32945797067848337,0.31420181187700824,0.3366045444236177,0.34382267953851015,0.32366011283948404,0.31758551221828063,0.3373893216713114,0.2606717164766271,0.3260863873027338,0.339855151745335,0.4511439398256575,0.3455201648215643]
["Non so",0.13996906727247957,0.14283009223904602,0.15168630385451837,0.14993028348080217,0.11218549351684154,0.15287321745099067,0.09225219627635592,0.15557848868713778,0.1339480666734008,0.11542370014890414,0.1201920337341021,0.12552785677021652]
["Utenza Residente",0.9999999999999623,1,0.9999999999999971,1,1,1,1,1,0.9999999999999964,1.0000000000000056,1,0.9999999999999947]
[]
["Fonte: Regione Toscana, Indagine \"Gli utenti del treno regionale in Toscana\", giugno 2009"]